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Juniper Square · 22 hours ago

Director, Fund Administration (Capital Events)

United States

Full-time

Remote

Senior Level, Lead/Staff

$160K/yr - $180K/yr

10+ years exp

Juniper Square is dedicated to unlocking the potential of private markets by digitizing access to commercial real estate, private equity, and venture capital. The Director, Fund Administration (Capital Events) will lead a specialized team responsible for managing capital event transactions and ensuring a best-in-class service experience for clients.

Asset ManagementFinancial ServicesFinTechSoftware

Responsibilities

Responsible for staffing and capacity management for the Capital Events team, including working with the leadership team to forecast hiring needs

Hire, train, and lead a team of financial modeling experts that use Juniper Square software and Excel to manage our customers’ day-to-day transaction-related operations

Conduct formal performance reviews and provide coaching and feedback to direct reports throughout the year

Responsible for ensuring team satisfaction as assessed by our bi-annual employee engagement survey; design and execute on initiatives to improve team satisfaction

Partner with the enablement team to enhance the training process and learning content, with a specific focus on complex financial modeling, LPA interpretation, and capital event transactions

Responsible for the service delivery of the Capital Events team, ensuring customer health and that all deliverables (e.g., capital call notices, distribution notices, waterfall calculations) are accurate and on time

Serve as the primary internal and external escalation point for challenging customer situations and complex technical questions related to LPAs, waterfalls, and capital transactions

Perform hands-on, customer-facing work as needed to support the team, including maintaining complex waterfall and capital call models in Excel based on client LPAs and creating notices using our software

Identify and execute on initiatives to improve team efficiency and productivity, including collaborating with our Product Team on technology and automation improvements for capital event processing

Maintain strong controls around capital event deliverables and identify how our controls should evolve as the team scales

Oversee the capital event components of the year-end audit process

Responsible for ensuring collection on invoices to customers and timely maintenance of contracts

Identify out-of-scope requests from clients and collaborate with Marketing, Product, and Investor Services to scope new service offerings related to complex capital administration

Qualification

Fund accounting experienceComplex waterfall modelingLimited Partnership AgreementsClient relationship managementTeam management experienceOperational mindsetCommunication skillsBuilding relationshipsSelf-starter

Required

10+ years of fund accounting experience in private equity, venture capital, real estate, and/or hedge funds. Experience working at a fund administrator is required

Specific, deep expertise in private equity capital transactions, including complex waterfall modeling (American, European, preferred return, catch-up), capital calls, distributions, and multiple-close rebalancing

Proven ability to interpret complex Limited Partnership Agreements (LPAs) and translate their economic terms into operational models

5+ years of experience hiring, managing, and developing a team, inclusive of managing highly technical individual contributors (e.g., modeling experts)

Passion to develop and train talent, providing coaching to ensure they are successful in their role

Possess strong client and relationship management skills to drive outcomes and meet customer needs, especially during challenging situations

Operational mindset with a strong focus on building repeatable, scalable processes

Excellent written and verbal communications skills, with the ability to explain complex financial concepts to clients

Skilled at building relationships at all levels of the organization

Comfort with ambiguity; self-starter and entrepreneurial; inclusive attitude