Apply on Employer Site

Propark Mobility · 3 weeks ago

Account Manager - Parking Operations

Los Angeles County, CA

Full-time

Onsite

Mid, Senior Level

Propark Mobility is an industry leading company that focuses on creating the perfect parking moment for every guest. They are seeking an Account Manager responsible for overseeing all aspects of parking operations, including shuttle fleet management, self-parking, and valet services, while developing strong client relations and managing a location team.

HospitalityParkingRetail

Responsibilities

Develop and train supervisors and line-level employees

Review and approve work schedules to ensure adequate coverage while minimizing expenses

Develop and maintain strong client relations and attend client meetings

Assist supervisors in handling customer complaints and day-to-day operational issues

Manage and submit employee, operations, and payroll reports

Oversee the customer service program to ensure customer satisfaction

Develop budgets and monitor financials to meet business goals

Review and evaluate audits to ensure integrity of revenue control

Ensure compliance with company policies and procedures, as well as those of our client

Respond to operational issues when needed (at times, after normal business hours)

Maintain the highest professional and ethical standards for both our organization and our client

Qualification

Parking industry experienceManagement experienceSchedulingPayrollCustomer serviceMicrosoft OfficeCommunication skillsOrganizational skillsProblem-solvingTeam leadership

Required

Previous parking industry experience, with a hospitality focus also being a top asset

Progressive management experience with front-line team oversight

You are a motivated individual willing to take on new challenges, with management experience in the Parking, Customer Service, and/or Hospitality Industries

You are a “roll-up-the-sleeves and get-stuff-done” type of person who is organized, honest and thoughtful

Your friends describe you as trustworthy, loyal and dependable

You are self-sufficient, resourceful and decisive

You see a challenge as an opportunity and are looking for a position with a chance for growth

You have a flexible schedule meaning that the position may require working weekends and holidays

You have impeccable conversational and written communication skills

You have an exceptional way with people and you achieve extraordinary results

Excellent computer skills, including Microsoft Office Products including Word, Excel, Power Point, and Outlook, and ADP