Apply on Employer Site

Advocates · 2 weeks ago

Residential Program Manager and Direct Support Staff - Developmental Services

Framingham, MA

Full-time

Onsite

Mid, Senior Level

$49K/yr - $49K/yr

2+ years exp

Advocates is a company focused on human services, seeking both Residential Program Managers and Direct Support Staff for their facilities in Framingham. The Program Manager will oversee the administration of the program while the Direct Support Staff will provide essential support and guidance to individuals in a residential setting.

Addiction TreatmentCommunitiesElder CareHealth CareNon Profit

H1B Sponsor Likely

Responsibilities

Offer assistance and supervision to staff members and clients to ensure the success and development of the residential program

Manage administrative processes and requirements in consultation with the Administrative Director

Develop and monitor scheduling of staff across the program to ensure economy and program coverage

Interpret and monitor program budgets

Conduct staff meetings

Supervise and evaluate assigned staff

Assist individuals with obtaining all services and entitlements for which they qualify, to include, housing, inspections, insurance benefits

Maintain exemplary communication and relationships with outside agencies

Complete investigations and reviews as requested

Develop and monitor creative and interesting community centered opportunities for all individuals

Audit individual financial records/case records/and medications on a regular basis

Complete business reports, to include petty cash, census, payroll report

Monitor all staff training, including core trainings, development trainings and program specific trainings

Must be able to travel between programs, office, trainings, and department meetings

Perform physical intervention in the event of a crisis

Support individuals in daily activities inside their home and in the community by promoting self-advocacy, decision-making and empowerment

Provide guidance and role modeling as appropriate

Assist individuals with planning and implementation of daily activity schedules and routines

Assist individuals to identify and develop person-centered goals and plans to address any concerns, wants or needs

Encourage active participation in community events and other integrated activities

Assist individuals with home maintenance and perform cleaning responsibilities

Document shift notes summarizing any applicable occurrences, observations, concerns or progress

Qualification

Program managementSupervision of staffClinical supportBasic computer knowledgeCultural competenceCommunication skillsJudgment skillsCoaching skillsInterpersonal skillsTeamwork

Required

Bachelor's Degree or two years of program experience including supervision of staff, hiring, terminations, staff development and evaluation. Familiarity with state human service systems and related treatment philosophy

Ability to communicate effectively verbally and in writing and ability to use good judgment

Must have basic computer knowledge

High energy level, superior interpersonal skills and ability to function in a team atmosphere

Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients

High school diploma or equivalent degree

Excellent interpersonal, judgement and coaching skills

Strong written and verbal communication skills

Ability to utilize basic computer applications

Desire to thrive in a fast-paced, client-centered, team-oriented environment

Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients

Preferred

Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations

Experience working with the population preferred!

Benefits

On-the-job Training

Comprehensive Medical, Dental, and Vision Insurance Plans

Flexible Spending Accounts and Health Savings Accountts

Generous Paid Time Off with Cash Out Options

401K Plan with Generous Match

Employee Assistance Program

In-House Leadership and Training Programs

Tuition Reimbursement and Remission Options

Degree Opportunities with Select Colleges

Company

Advocates

Advocates is a non-profit organization that provides addiction recovery, care management, and developmental services to the community.

Founded in 1975

Framingham, Massachusetts, USA

1001-5000 employees

https://www.advocates.org

H1B Sponsorship

Advocates has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (3)

2024 (4)

2023 (5)

2020 (1)