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Sara Lee Frozen Bakery · 8 hours ago

Senior Manager of EDI & Integrations

Oak Brook, IL

Full-time

Onsite

Senior Level, Lead/Staff

$170K/yr - $180K/yr

8+ years exp

Sara Lee Frozen Bakery is a company known for its iconic desserts and is currently operating independently. The Senior Manager of EDI & Integrations will lead the strategy and execution of the enterprise EDI and integration ecosystem, ensuring efficient electronic data exchange across various partners and internal systems while overseeing the EDI organization and improving operational processes.

BakeryFood and BeverageSnack Food

H1B Sponsor Likely

Responsibilities

Lead, coach, and develop the internal team direct reports and contract resources, building a high-performing, accountable EDI organization

Define roles, expectations, SLAs, and operating norms that drive consistency, clarity, and team alignment

Establish a culture of transparency, continuous communication, and disciplined follow-through around issue ownership and resolution

Review how work is organized across the team and recommend role, process, or resource adjustments that improve execution and reduce bottlenecks

Conduct a comprehensive assessment of SLFB’s current EDI ecosystem—including people, processes, technology, integrations, and vendor dependencies

Define a future-state support model that optimizes how internal capabilities and external partners work together, based on cost, value, and risk

Develop and maintain a multi-year EDI and integration roadmap aligned to business priorities, customer expectations, and SLFB’s technology architecture

Identify chronic failure points, recurring defects, or manual workarounds and lead structured root-cause elimination

Support integration planning for new customers, suppliers, logistics partners, and system implementations

Oversee the reliability of all inbound and outbound transaction flows (orders, ASNs, invoices, trade deductions, warehouse transactions, transportation, and master data)

Establish and enforce mapping standards, documentation expectations, onboarding templates, and testing protocols

Ensure SLAs for transaction timeliness, success rates, partner responsiveness, and error resolution are defined, monitored, and achieved

Implement structured dashboards and reporting that provide visibility to transaction flows, backlog trends, and recurring issues

Partner with Customer Service, Supply Chain, and Finance to ensure operational impacts are clearly understood and proactively addressed

Provide technical oversight and direction for integrations developed in Boomi, ensuring scalable design patterns, proper error handling, and effective alerting

Promote standardization of mapping logic, naming conventions, documentation, and reusable integration components

Partner with the ERP & Reporting and Infrastructure IT teams to ensure clean, reliable integration points between other business systems

Establish practices for validating, transforming, and reconciling upstream/downstream data to reduce manual corrections

Manage relationships with Boomi and other integration partners, ensuring clear expectations and measurable accountability

Evaluate vendor performance, service levels, and cost effectiveness; identify opportunities to consolidate or optimize support

Lead vendor contract negotiations, where necessary, to ensure SLFB receives consistent value and predictable service

Serve as the primary escalation point for high-severity issues affecting customers, distributors, co-mans, transportation partners, and internal operations

Communicate issue status, resolution timelines, and root-cause findings to stakeholders in clear, business-oriented language

Provide weekly insights to Supply Chain, Customer Service, Finance, and IT leadership on transaction health, trends, and risk exposure

Establish structured processes to prevent reoccurrence of issues and improve reliability over time

Ensure EDI and integration processes meet customer compliance requirements

Lead FSMA 204 technological solutions, supporting traceability, and recall readiness through accurate, timely, and complete data flows

Maintain governance around mapping accuracy, security, control, audit trails, and data integrity

Qualification

EDI expertiseSystems integrationLeadership experienceVendor managementTechnical oversightCoaching abilityCommunication skillsProblem-solving

Required

8+ years of progressively responsible experience in EDI, systems integration, or B2B connectivity, with at least 3 years in a leadership or team-management role

Strong background in food/CPG (including distribution and manufacturing) with deep exposure to high-volume customer and distributor transactions

Hands-on understanding of ANSI X12 transaction sets

Experience overseeing integration platforms such as Boomi or similar middleware

Prior responsibility for vendor management, contract oversight, and SLA governance

Strong understanding of EDI mapping, APIs, XML/JSON, SFTP, AS2, and integration logic

Working knowledge of ERP systems (NetSuite preferred), WMS solutions (RF-Smart), labeling/data flows, and food traceability systems

Ability to evaluate integration architectures and guide design decisions

Ability to elevate team capability through coaching, structured processes, and clear expectations

Excellent communicator with the ability to translate complex technical issues into business impact and comfort speaking with non-technical cross-functional team members

Decisive, highly accountable leader who drives urgency, follow-through, and continuous improvement

Comfortable challenging legacy approaches and promoting structured, data-based decisions

Ability to travel up to 10% to SLFB locations or vendor partners as needed

Company

Sara Lee Frozen Bakery

Sara Lee Frozen Bakery is a maker of frozen bakery and dessert products.

Founded in 2018

Kings Mountain, North Carolina, USA

1001-5000 employees

https://saraleefrozenbakery.com/

H1B Sponsorship

Sara Lee Frozen Bakery has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2024 (4)

2022 (3)

2021 (1)

2020 (1)