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ECU Health · 7 hours ago

Point of Care Testing Coordinator - Pathology Point of Care

Greenville, NC

Full-time

Onsite

Mid, Senior Level

$69K/yr - $100K/yr

3+ years exp

ECU Health is one of four academic medical centers in North Carolina, serving as a primary teaching hospital. The Point of Care Testing Coordinator is responsible for ensuring compliance with testing regulations, providing technical support, and collaborating with healthcare providers to enhance patient care.

Hospital & Health Care

Responsibilities

To model ECU Health Core Values: Integrity, Compassion, Education, Accountability, Safety, and Teamwork

Alway present and promote professional demeanor

Communicate professionally and courteously with patients, family, and other medical personnel as necessary to recognize problems, initiate resolution, and, if necessary, escalate to the next level

Possess and maintain a broad knowledge of Laboratory Services, resulting in positive and consistent resolution of questions/problems/complications

Serve as a liaison between clinical staff, departmental faculty, and physicians

Respond and resolve clinician complaints, as well as takes action to prevent reoccurrence

Complete continuing education and in-service programs to maintain licensure and certification and meet regulatory and job requirements

Provide technical support and guidance for point of care laboratory services within the ECU Health System

Ensure timely and accurate testing and reporting of laboratory results

Support the development and implementation of standard operating procedures SOPs for point of care laboratory services as applicable to the testing area

Assist with new equipment and test request process LSC to drive standardization of test processes across the lab service line LSL

Monitor and maintain compliance with CLIA, CAP, and other regulatory standards

Conduct regular quality control checks and audits

Implement continuous improvement initiatives to enhance service quality

Suggest, develop, and implement quality assurance projects and prepare reports as required

Collaborate with healthcare providers to ensure optimal patient care

Address and resolve any issues related to point of care laboratory services

Advocate for patient safety and quality care in all laboratory processes

Monitor the management and integrity of laboratory data within the point of care testing department

Utilize laboratory information systems, LIS for data tracking, and reporting

Ensure data security and confidentiality

Work closely with other coordinators, department manager, and laboratory medical director on the investigation and development of new or modified test procedures

Collect and analyze data, providing appropriate written information for protocol evaluation and test interpretation

Develop, review, and update written protocols as needed

Evaluate the competency of point of care testing personnel and ensures team members maintain their proficiency in performing test procedures and reporting test results promptly and accurately

Identify training needs and ensures everyone performing testing receives continuous in-service training and education relevant to the type and complexity of the services provided

Support learners by mentoring, teaching, and precepting as appropriate

Provide technical guidance on safety guidelines, providing protective barriers for employee safety, and monitoring staff compliance with their use

Demonstrate proficiency in the appropriate use of personal protective equipment and infection control barriers and devices

Ensure that events, safety catches, and near misses are reported in accordance with ECU Health event reporting policies and procedures

Perform other duties as assigned

Perform other duties related to the work described herein

Act as a technical expert within area of specialization to resolve technical issues and ensure corrective actions are implemented when test systems deviate from established performance specifications

Provide technical guidance on processes such as the selection of test procedures, establishing the laboratory's test performance characteristics, and modifying existing procedures for implementation when necessary

Review quality control procedures, investigate problems, and explore alternative methods as required

Qualification

Clinical Laboratory ScienceMLS/MT CertificationPoint of Care TestingQuality Control ProceduresLaboratory Information SystemsTechnical SupportMentoringCommunication SkillsTeamwork