Colony Tire Corporation · 3 weeks ago
Client Relations Manager
Colony Tire Corporation is an employee-owned company located in Raleigh, North Carolina, currently seeking a full-time Client Relations Manager. This role is responsible for managing national and major customer accounts, supporting billing and accounts receivable functions, and serving as a key liaison between customers and internal teams to ensure strong customer relationships and accurate billing.
Retail
Responsibilities
Manage national and major accounts, serving as the primary point of contact
Oversee accounts receivable, including invoicing, payment tracking, and follow-up on outstanding balances
Manage and maintain third-party billing portals, ensuring timely and accurate invoice submission
Resolve billing discrepancies, rejected invoices, and customer inquiries
Coordinate with internal teams to support account setup, documentation, and ongoing maintenance
Maintain organized account and billing records and provide reporting as needed
Identify process improvements to increase efficiency and customer satisfaction
Qualification
Required
Bachelor's degree (Business, Accounting, Finance, or related field preferred)
Strong organizational, communication, and time-management skills
High attention to detail and accuracy
Proficiency with Microsoft Office, including Excel, and billing systems
Preferred
Experience with national and/or major accounts
Accounts receivable and third-party billing portal experience
Experience in a multi-location or service-based environment
Benefits
Medical, Dental, Vision
Employee Stock Ownership Plan (ESOP)
401(k) with Company Match
Paid Holidays
Vacation Time
Company-Paid Life Insurance
Short-Term Disability
Competitive pay
Health, dental, and vision insurance
Company paid life insurance & disability
Retirement savings plan + Company Match
Paid time off and holidays
Opportunities for career advancement and professional development
Employee Stock Ownership Plan (ESOP) – become an employee-owner and share in the success you help create
Company
Colony Tire Corporation
Now a multi-million dollar business, Colony Tire started out in 1976 with just two gasoline pumps in Rodanthe, NC.