Dental Depot · 1 month ago
General Office Manager
Dental Depot Memorial, 10004 S. Memorial Dr., Tulsa, Oklahoma, United States of America
Full-time
Onsite
Mid Level
3+ years expDental Depot is a dental practice focused on providing high-quality patient care. The General Office Manager will oversee daily office operations, manage staff, and ensure effective patient interactions while maintaining compliance with regulations.
ConsultingDentalHealth DiagnosticsHospital
Responsibilities
Manages and oversees daily office operations, including doctors and administrative and clinical staff, patient interactions, scheduling, and short-term office planning
Consult with medical, business, and community groups to discuss service problems, respond to community needs, enhance public relations, coordinate activities and plans, and promote health programs
Constantly debriefs Directors on practice business, including administrative and clinical updates, to ensure continuing operational growth and improvement
Lead daily employee huddles
Train Business Office Assistants and Treatment Coordinators
Determines work schedules and work assignments for doctors, and administrative and clinical employees
Develops and spearheads the practice, providing employees with constructive feedback to improve individual and team morale
Provides written and oral instruction or feedback to employees to enhance employee relations
Creates an environment conducive to achieving practice performance goals
Assists in the development of administrative and clinical training materials and programs
Conducts yearly performance evaluations for doctors, and administrative and clinical staff
Monitors daily, weekly, and monthly employee performance, giving positive feedback and administering disciplinary action or employee terminations following company protocol
Prepares and delivers timely administration of all paperwork and reports
Plans and continuously monitors and updates office budget with a focus on staffing and resource allocations
Liaison to Maintenance Department, ensuring office fixtures, furnishing, grounds and attendant repairs to such are timely reported and performed, and adequate administrative and clinical supplies are on site
Ensures office compliance with licensing laws, health, safety and other statutory regulations
Supports the Dental Depot mission statement by providing a positive example for staff
Communicates respectfully and courteously with patients, vendors, and employees
Proficiently uses conflict resolution and problem-solving techniques to manage interpersonal office conflict and patient complaints
Increases knowledge and skills through self-study and other education
Completes annual education and/or licensing requirements if applicable
Maintains dependable job attendance and can be relied on to follow through with assigned tasks
Complies with: Dental Depot policies and procedures; OSHA policies, procedures, rules, and regulations; and HIPAA policies, procedures, rules, and regulations
Maintain regular and reliable attendance
Will sit as a BOA for 30days and complete DDU BOA/PCC Training class
Qualification
Required
High School Graduate or General Education Degree (GED): Required
Must have current Scheduling Institute Certification within 30 days of employment
Must have a valid driver's license, proof of valid vehicle insurance and must have annual Motor Vehicle Record Check, as a condition of employment if employee operates any Company owned vehicles or drives their own personal vehicle for Company business purposes
Must have knowledge of CDT Codes and pass the bi-annual Dental Depot CDT codes test
Preferred
3 plus years of experience in Dental Office Management preferred
Successful completion of Manager-In-Training Program (MIT) preferred
Dental Software knowledge (Eaglesoft knowledge preferred, but not required.)
All Microsoft Office products, preferred but not required
Company
Dental Depot
Dental Depot is a dental practice for general, orthodontic, and cosmetic dentistry.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jack Waldo
Co-Chief Executive Officer
Company data provided by crunchbase