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Dollar Bank · 1 month ago

VP, Regional Retail Banking Manager

503 S. Independence Blvd.

Full-time

Onsite

Senior Level, Lead/Staff

11+ years exp

Dollar Bank is a financial institution seeking a VP, Regional Retail Banking Manager to oversee the retail branch network of the Virginia Division. The role involves managing customer service, sales operations, team development, and risk management to align with the bank's objectives.

BankingFinancial ServicesLendingVenture Capital

Responsibilities

Consistently set the example of providing quality service as outlined in the Bank’s Quality Service Statement

Directly impact the growth and retention of customers through proactive efforts

Focus on building a customer service driven team where everyone contributes to the success of the Relationship Building and Operational efforts

Assist the management teams in developing and motivating the team members of their branches by offering constructive feedback and positive reinforcement. This can be accomplished at regular team meetings and through individual documented coaching sessions

Represent Dollar Bank in the community in a professional and competent manner at all times. Is expected to manage the solvency of business deposit and loan relationships within the surrounding communities through active participation in various organizations and charitable functions

Takes the appropriate steps for the Branch Network to meet the established Group Banking Onsite Visit and Checking Accounts Opened goals each month. This will be accomplished by being proactive in outside calling efforts and by taking advantage all Group Banking opportunities within his market

Exhibit operational knowledge while upholding the operational integrity of the assigned branches by assisting the team in all areas of branch operations including Compliance

Lead the achievement of all Relationship Building, Operational Integrity, and Customer Service goals for assigned branches

Exercise sound decision-making skills as it relates to balancing risk, profitability, and customer service with every decision. Consistently lead by example, maintain professionalism and a positive attitude at all times and exercise superior leadership skills

Qualification

Retail banking managementLeadership experienceCustomer service skillsOperational knowledgeCommunity engagementDependabilityTime management skillsCommunication skills