Chord Specialty Dental Partners · 4 weeks ago
Billing Assistant
US-PA-West Chester
Full-time
Hybrid
New Grad, Entry Level
$22/hr - $22/hrChord Specialty Dental Partners is a leading provider of pediatric and orthodontic dental care, currently seeking a Billing Assistant. The role involves supporting the billing department through payment posting, adjustments, reconciliation, and various accounts receivable tasks to ensure efficient operations.
DentalHealth CareHospital
Responsibilities
Post payments to accounts according to explanation of benefits (EOBs) and contracted payer rates
Reconcile payments posted in system to explanation of benefits and bank deposits
Identify overpayments to accounts and process notification letters to payers
Flag and notate EOBs as needed to identify denials or additional follow-up
Research and resolve customer A/R issues and inquiries, as needed to support the billing department/AR Representatives
Research claims denied, incorrect payments, and unpaid balances and take appropriate next actions that will result in the claims adjudicated appropriately, as needed to support the billing department/AR Representatives
Acting cooperatively and courteously with patients, co-workers, and management
Develop a clear understanding of the various payer rules/policies to apply to job responsibilities
Generate and send patient statements
Contact patients and insurance companies, as needed, to obtain payment on outstanding balances
Assist AR Representatives in preparing and submitting appeals when necessary; follow-up on appeals in a timely manner to ensure correct processing
Exercise good judgment in escalating identified denial trends or root cause of denials to mitigate future denials; Expedite the reprocessing of claims and maximize opportunities to enhance front end claim edits to facilitate first pass resolution
Identify uncollectible accounts and bad-debt write-offs (e.g. no authorization, non-covered service) adhering to company policy guidelines
Demonstrate the ability to be an effective team player
Participate in meetings through active listening and providing feedback/ideas
Upholds 'best practices' in day-to-day processes and work flow standardization to drive maximum efficiencies across the team
Check for eligibility and breakdowns on multiple insurance websites or phone calls (if not available online)
Assist in training others, as needed to support the department
Qualification
Required
High School Graduate/GED required
Strong organizational skills and attention to detail
Excellent data entry and math skills
Ability to work independently and priority responsibilities daily in order to complete all assignments timely and accurately
Computer literacy skills including proficiency in Microsoft Excel and Word
Service-oriented and customer-centric
Excellent written and verbal communication skills
Preferred
Technical School/2 Years College/Associates Degree preferred, but not necessary
Medical billing knowledge is a plus, but not required
Benefits
Medical and Vision Insurance
In-house Dental Coverage
401(k) Plan with Company Match
Generous Paid Time Off and Holidays
Employee Referral Program
Big savings, big perks
Pet Insurance
Cutting-edge Technology and Training
Life and Disability Insurance Options
Company
Chord Specialty Dental Partners
Chord Specialty Dental Partners is a dental support organization that offers dental care services for children and adults.
Founded in 2017
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Todd R. Cruse
Chief Executive Officer
Jason Hartman
President / Founder / Chief Orthodontics Officer
Company data provided by crunchbase