Salvus TG now known as The Purple Guys, an Ntiva Company ยท 2 weeks ago
Security Analyst III
United States
Full-time
Remote
Mid, Senior Level
$70K/yr - $86K/yr
3+ years expThe Purple Guys, now part of Ntiva, is a Managed Services Provider focused on cybersecurity and technology solutions. As a Security Analyst III, you will play a key role in defending against cyber threats by monitoring security incidents, leading response activities, and collaborating with team members to safeguard client assets and data.
Cloud ComputingInformation TechnologyNetwork Security
No H1B
Responsibilities
Monitor & Investigate: Actively monitor security dashboards, queues, and alerts from various sources (automated tools, escalated tickets) to detect potential threats
Lead Incident Response: Conduct investigations into security incidents, perform rapid response actions like securing user accounts, collect necessary log data for analysis, coordinate with external parties such as insurance companies and forensics firms on behalf of Ntiva clients
Collaborate with Security Team: Work closely with fellow analysts and security engineers, sharing information, participating in team discussions, and contributing to a collaborative security environment
Working Escalated Tickets: Work tickets that have been escalated to you and potentially coach Security Analyst 1 and Security Analyst 2 on next steps
Engage with Users/Clients: Communicate professionally and clearly with end-users or clients to gather details about potential security issues, explain security procedures, or provide guidance during incident resolution
Liaise Across Departments: Interact effectively with other teams (e.g., Reactive Support, Client Strategy, NOC) to coordinate security responses and share necessary information
Document Actions: Maintain accurate and detailed records of investigations, actions taken, communications, and resolutions within ConnectWise
Provide Support: Offer timely and helpful support related to security inquiries, upholding a professional and customer-service-oriented approach in all interactions
Qualification
Required
2-3 years of experience in the field of Information Technology
3-4 years of experience in the field of Information Security
Solid understanding of networking concepts and how to apply them to troubleshooting
Experience with advanced troubleshooting of Windows/Mac/Linux systems
Understand basic and advanced security concepts, as well as have the ability to explain these concepts to non-technical individuals
Ability to analyze alerts, identify patterns, and logically troubleshoot potential issues
Ability to effectively lead security incidents, including communication with all involved stakeholders, locking down involved accounts and endpoints, writing a report of findings and actions taken, and recommending improvements to their security posture
Ability to liaise with Cyber Insurance and Forensic firms to support working on security incidents
Leadership skills to assist/coach the Security Analyst 1 and Security Analyst 2 in their job duties
Strong written and verbal communication skills for documenting findings, escalating issues clearly, and interacting professionally with users, clients, and other teams
Strong attention to detail
Ability to work effectively within the security team and liaise with other departments
Ability to prioritize tasks and manage workload effectively in a fast-paced environment
Ability to adhere to established processes and protocols for incident handling and tool changes
Passion for delivering outstanding customer service, with a track record of exceeding client expectations
Strong enthusiasm for learning new things and ability to adapt to evolving technology trends and industry advancements
Ability to communicate professionally, in English, both written and orally
Ability to write business correspondence
Ability to effectively present information and respond to questions from groups of managers, clients, and the general public
Preferred
Master's degree in Networking, Security or related field
Industry certifications such as Security+, CCNA Security, CEH, or other security-focused certifications
Experience with incident response
Experience with Project Management
Benefits
Medical benefits
401(k) eligibility
PTO
Company
Salvus TG now known as The Purple Guys, an Ntiva Company
In 2006, Salvus TG opened its doors with a mission to offer better technology to small businesses.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Jeff Metcalf
CEO
Company data provided by crunchbase