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Ascendion · 3 weeks ago

Research Operation Program Manager

United States

Full-time

Remote

Mid Level

$80K/yr - $90K/yr

Ascendion is a full-service digital engineering solutions company seeking a Research Operation Program Manager. The role involves coordinating customer communications, producing customer evidence assets, and collaborating with various teams to ensure smooth delivery of communications and expectations.

Augmented RealityCloud ComputingConsultingSoftware Engineering

H1B Sponsor Likely

Hiring Manager

ADITYA SINHA .

Responsibilities

Coordinate customer communications for written stories, video shoots, testimonials, reference calls, and event-speaking opportunities, including scheduling, preparation, and follow-ups

Present and clearly communicate briefs, updates, and next steps to customers, internal teams, and cross-functional stakeholders

Produce lightweight customer evidence assets such as testimonial cards, short written summaries, internal slides, social snippets, and speaker one-pagers

Partner with Revenue Enablement to ensure Seismic content libraries are updated, accurate, and easy for GTM teams to use

Maintain Customer Evidence advocate trackers and story trackers

Ensure trackers, tags, and project details remain accurate and current so GTM teams have clear visibility into status and next steps

Support CE workflow administration, including routing, timeline updates, and follow-through on action items

Collaborate with Sales, PMM, Analyst Relations, Brand, and Event teams to ensure customer communications, assets, and expectations are aligned and delivered smoothly

Qualification

Program ManagementSystems & Tools ExperienceOperational Process ManagementGTM Familiarity

Required

Program Management: Tracking workflows, managing deadlines, maintaining documentation, and supporting high-volume project coordination

Systems & Tools Experience: Hands-on use of workflow/content tools such as GitHub Projects, Seismic, or Contentful

Operational Process Management: Experience maintaining trackers, workflows, templates, and operational frameworks to support predictable execution

Familiarity with GTM or marketing environments—ideally supporting content, customer marketing, events, or advocacy programs

Benefits

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Long-term disability insurance

Short-term disability insurance

5 personal days accrued each calendar year. The Paid time off benefits meet the paid sick and safe time laws that pertains to the City/ State

10-15 days (about 2 weeks) of paid vacation time

6 paid holidays and 1 floating holiday per calendar year

Ascendion Learning Management System

Company

Ascendion

Ascendion is a trusted ally for enterprise business and technology leaders engineering the digital future.

Founded in 2022

Basking Ridge, New Jersey, USA

10001+ employees

https://ascendion.com

H1B Sponsorship

Ascendion has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (172)

2024 (193)

2023 (93)