ServiceNow Business Analyst jobs in United States
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Westinghouse Electric Company · 2 days ago

ServiceNow Business Analyst

Westinghouse Electric Company is an industry leader in providing clean energy solutions. The ServiceNow Business Analyst will oversee the analysis and optimization of the ServiceNow platform, acting as a liaison between partners and technical teams to ensure alignment with organizational goals.

Electrical DistributionEnergyNuclear
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H1B Sponsor Likelynote
Hiring Manager
Amy Letts
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Responsibilities

Be a primary liaison between partners and ServiceNow technical teams
Gather, analyze, and document requirements for ServiceNow implementations and enhancements
Translate our needs into functional specifications and user stories
Facilitate requirement workshops, partner interviews, and user acceptance testing
Help with process mapping, workflow design, and business process reengineering within ServiceNow modules (including ITSM, Service Portal, CSM, Virtual Agent, Service Catalog, CMDB)
Contribute to platform upgrades, testing, and change management activities to ensure business continuity
Provide ongoing support and training to users, including hosting workshops and documentation sessions

Qualification

ServiceNowBusiness AnalysisITIL v4 CertificationAgile MethodologyEnterprise SystemsProcess MappingWorkflow DesignFacilitation Skills

Required

Minimum 4 years' experience business analysis within ServiceNow or similar enterprise platforms
At least 3 years in a Business Analyst role supporting enterprise systems
ITIL v4 Foundations Certification
Experience or familiarity with Agile development and testing methodology
Bachelor's Degree or equivalent work experience

Benefits

Comprehensive Medical benefits which could include medical, dental, vision, prescription coverage and Health Savings Account (HSA) with employer contributions options
Wellness Programs designed to support employees in maintaining their health and well-being including Employee Assistance Program providing support for our employees and their household members
401(k) with Company Match Contributions to support employees' retirement
Paid Vacations and Company Holidays
Opportunities for Flexible Work Arrangements to promote work-life balance
Educational Reimbursement and Comprehensive Career Programs to help employees grow in their careers
Global Recognition and Service Programs to celebrate employee accomplishments and service
Employee Referral Program

Company

Westinghouse Electric Company

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Westinghouse Electric Company provides innovative and secure nuclear technology solutions.

H1B Sponsorship

Westinghouse Electric Company has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (2)
2022 (1)
2021 (2)
2020 (4)

Funding

Current Stage
Late Stage
Total Funding
$1.62B
Key Investors
US Department of EnergyExport Development CanadaUK Government
2025-12-08Grant
2024-12-09Debt Financing· $1.45B
2023-07-27Grant· $13.43M

Leadership Team

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Dan Sumner
Interim Chief Executive Officer
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Margaret Cosentino
Executive Vice President, Corporate Affairs
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Company data provided by crunchbase