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E*TRADE from Morgan Stanley · 1 month ago

Strategy & Operations Lead - Strategic Technology Partnerships

New York, New York, United States of America

Full-time

Onsite

Senior Level, Lead/Staff

$150K/yr - $210K/yr

8+ years exp

E*TRADE from Morgan Stanley is a leading financial services firm that leverages innovation to build connections and capabilities. The Strategy & Operations Lead will support the optimization of product use and engagement with strategic technology partners, while managing operational frameworks and driving governance within the Firmwide Innovation team.

BankingFinanceFinancial Services

Responsibilities

Support program leadership in refining and execution of program strategy including building and maintaining artefacts such as dashboards, partnership plans and playbooks that communicate short & long-term objectives

Serve as a trusted advisor and partner to senior leadership by proactively identifying new initiatives and driving execution of prioritized work

Translate strategy into actionable plans and take ownership of key projects/initiatives with clearly defined milestones and strong attention to details

Monitor key industry trends in the external tech landscape as well as internal Firm developments to inform re-alignment of program strategy and goals as needed

Interface with other Firmwide Innovation teams like Market Innovation, Emerging Technologies, Innovation Labs, and Operations & Insights as well as take ownership of consolidating agreed cross team metrics

Cultivate strong working relationships with Account Directors, Product Owners and external partner Account Management teams

Establish and manage processes, tools and workflows to support deliverables

Lead engagement with cross-functional teams and senior stakeholders across the Firm

Champion execution discipline, ensuring all initiatives are delivered accurately, on time, and with demonstratable impact

Raise, manage program risks along with ensuring compliance with Firm risk & compliance policies & procedures

Drive production of quality content for strategic events like industry conferences, and marquee Firm events

Manage program governance & reporting framework

Drive program marketing, external & internal comms and content distribution

Drive automation, continuous improvement in information collection, quality & reporting

Qualification

Strategic program managementEnterprise technology knowledgeStakeholder engagementProcess optimizationGovernance strategy designWritten communicationOral communicationCross-functional collaboration

Required

Demonstrated experience of at least 8 years in managing strategic programs within large, complex organizations, with a strong record of supporting operational excellence and facilitating senior stakeholder engagement

Deep understanding of the enterprise technology products landscape, particularly with experience supporting strategic relationships and operational activities within enterprise technology sales

Proven capability in strategy development and execution, with an emphasis on attention to detail, process optimization, and aligning operational activities to the long-term vision and strategic goals of the Firm

Outstanding written and oral communication skills, with the ability to distill key messages and facilitate effective action within the team, ensuring clarity and precision in supporting day-to-day operations

Advanced program management skills including meticulous planning, governance strategy design, operational execution, and robust stakeholder management, with a focus on supporting cross-functional teams and internal collaboration with some direct external engagement