Southeast Orthopedic Specialists ยท 3 weeks ago
Auto Injury Program Coordinator
Jacksonville, FL
Full-time
Onsite
Entry Level
1+ years expSoutheast Orthopedic Specialists is a regional leader in orthopedic medicine seeking an Auto Injury Program Coordinator. The Coordinator will track patients in the AIP program, assist in obtaining authorizations for procedures, and communicate with internal staff and attorney firms.
Health Care
Responsibilities
Review patient accounts for accuracy and completeness
Flag accounts that require discussions with the attorney and/or patient
Communicate with Check-In / Check-Out staff regarding patient balance issues
Review, print, provide and be able to explain patient itemized statements as requested
Obtain authorizations for appointments including upcoming diagnostics, surgeries, injections, physical therapy and procedures
Respond to telephone calls from internal staff, patients, attorneys and case managers
Communicate verbally and in writing regarding AIP Department protocols and policies
Maintain spreadsheets of all patients that are part of the AIP program
Responsible for all other assignments as directed by the Case Manager
Qualification
Required
High School Diploma/GED or equivalent working knowledge preferred
One year of medical billing or medical office experience in physician office or hospital environment
Customer service experience required
Knowledge of medical billing and related functions and tasks
Knowledge of large physician group operation and clinic policies
Knowledge of AIP processes and requirements
Knowledge of payer specific requirements
Knowledge of authorization and verification processes
Skill in the billing and authorization process
Skill in the collection process for AIP
Skill in obtaining necessary approvals for AIP to reduce denials
Skill in verbal and written communication
Skill in Microsoft applications, specifically Excel and Access
Ability to proficiently use arithmetic calculations in data collection and interpretation
Ability to use interpersonal skills to establish/maintain cooperative relationships with patients, families, physicians, management and other staff
Ability to communicate openly and honestly with management and staff
Ability to make quick decisions in a high-intensity, fast-paced environment while maintaining order and prioritization
Preferred
BA/BS Preferred
Bachelors or better
High School or better
Company
Southeast Orthopedic Specialists
Southeast Orthopedic Specialists is a medical practice company that provides bones, muscles, and joint treatment in Jacksonville.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Amanda Hartley, PHR SHRM-CP, OHCC, O-CHCP
Chief Compliance Officer/ Director of Human Resources
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