Holy Name Medical Center · 5 days ago
Department Secretary
Teaneck, NJ
Full-time
Onsite
New Grad, Entry Level
$20/hr - $26/hrHoly Name Medical Center is a mission-driven facility committed to providing compassionate healthcare. The Department Secretary role involves scheduling patient appointments, managing communications, and ensuring efficient operations within the department.
Health CareMedicalPersonal Health
Responsibilities
Schedules patient appointments for all disciplines in the department
Alerts staff to remind them that a patient is present within 5 minutes of the patient’s arrival
Checks patient Sign-In Sheet as patients sign in, in order to page appropriate staff member
Answers phones in a friendly manner, records and distribute messages. Assists in the timely response to messages
Reviews voicemail when light is on and respond to phone calls received in a timely manner
Receives and directs patients to their appropriate treatment area and other hospital departments as indicated
Conducts initial interview with patients and gathers general demographic information and health insurance information
Obtains necessary signatures from patients on the appropriate releases and consent forms
Obtains Advance Directive information from the patient and gives informational package to those patients who request additional information
Offers assistance and provides direction to visitors, patients, physicians, and families in a concise, informative manner, keeping a courteous and positive tone
Obtains medical records as requested. Prepares copies and sends to the appropriate sources
Maintains ongoing communication with outpatient billing department (registrations, billing concerns etc.)
Communicates with Physician offices for referrals, Medicare re-certifications, etc
Calls patients to re-schedule or cancel in order to accommodate scheduling needs
Communicates with transportation and durable medical equipment companies. (Fax notes, provide appropriate codes.)
Maintains stationary and other clerical stock
Faxes and copies mailings as requested
Maintains a clean and organized working area including equipment
Ensures department head is informed of any problems or concerns
Enters statistics (new patients, discharged patients, daily stats) into the computer, checks accuracy of time reconciliation logs from individual staff
Performs patient registration, insurance pre-authorization and re-authorization activities
Maintains professional appearance, adheres to department and hospital dress code
Oversees any volunteers assigned to Front Desk Area. (Delegates tasks: paperwork, filing, faxing, copying, mail delivery, etc.)
Completes additional duties/responsibilities as assigned
Qualification
Required
High School Diploma or equivalent
Excellent communication skills
Excellent computer skills
Excellent interpersonal skills
Excellent organizational skills
Excellent telephone etiquette
Preferred
College degree
Benefits
Low-cost medical coverage with generous employer contributions
Dental and vision plans
Discounted prescriptions
Access to on-site child care
401(k) matching
Tuition reimbursement
Paid time off
Flexible spending accounts
Legal and voluntary coverage options
Life insurance
Free on-site parking
Company
Holy Name Medical Center
Holy Name Medical Center is a not-for-profit healthcare facility offering specialty services, medical care & treatments, & other therapies.
Founded in 1925
1001-5000 employees
H1B Sponsorship
Holy Name Medical Center has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (4)
2023 (2)
2022 (4)
2021 (8)
Funding
Current Stage
Late StageTotal Funding
$7.1MKey Investors
Federal Emergency Management Agency
2023-03-28Grant· $7.1M
Leadership Team
Michael Maron
President & CEO
Philip Whang
Co-founder, Asian Dementia Center
Recent News
Crain's New York Business
2025-08-06
Company data provided by crunchbase