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Wizehire · 6 days ago

Mortgage Loan Officer Assistant

Austin, TX

Full-time

Onsite

Entry Level

2+ years exp

Wizehire is looking for a detail-oriented Mortgage Loan Officer Assistant to join their team. This role involves communicating with referral partners and clients, facilitating loan applications, and providing support throughout the loan process.

Human ResourcesInternetRecruiting

Responsibilities

Follow up and respond to customer and in-house inquiries on transactions as needed in order to provide superior customer service

Coordinate and prepare documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork

Review all loan package documentation for discrepancies, omissions, and income calculation then report any discrepancies to the loan originator

Serve as the primary contact and liaison between clients, branch manager, and assigned loan originator and conduct meetings to coordinate any follow-up items

Assist with administrative duties such as making and screening calls, booking appointments, etc

Assemble loan documentation as required for verifications and underwriting, such as loan files, loan packages, credit reports, and additional mortgage application paperwork

Handle all customer and in-house inquiries about transactions so the process is smooth and customers receive excellent service

Act as the primary contact between clients and our company, and schedule and conduct meetings to discuss any follow-up issues or items that need to be addressed

Check all loan package documents for complete accuracy and submit any discrepancies to the loan officer/ loan originator

Screen and make calls, book appointments, and provide administrative support as needed