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UPMC · 3 days ago

Associate Print & Fulfillment Strategist

Pittsburgh, PA

Full-time

Hybrid

Entry Level

2+ years exp

UPMC Health Plan is looking for an Associate Print & Fulfillment Strategist to join their Print & Fulfillment team. In this role, you will shape and execute strategies to ensure smooth operations in print and fulfillment, collaborating with internal teams and external vendors to enhance the member and provider experience.

BiotechnologyHealth CareHospitalMedical

Responsibilities

Work closely with Operations teams to weave print and fulfillment strategies into core business functions using the right tools and technology

Offer insights on production capabilities, vendor performance, service levels, and design standards to support leadership decisions

Develop reports and trend analyses that help identify improvement opportunities, with guidance from management

Coordinate across internal departments and external vendors, managing initiative timelines and deliverables

Stay current on fulfillment technologies and innovations, contributing to template development and communication processes

Work within Inspire Interactive to create and maintain letter templates, ensuring accuracy, compliance, and consistent member communication

Support document and data file management, helping teams communicate efficiently and effectively

Qualification

Operations ExperiencePrint ProductionProject ManagementMicrosoft ExcelInspire InteractiveInterpersonal SkillsWritten CommunicationOrganizational Skills