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Day One Biopharmaceuticals · 4 hours ago

Senior Manager, Sales Operations

United States

Full-time

Remote

Senior Level

$170K/yr - $180K/yr

5+ years exp

Day One Biopharmaceuticals is focused on advancing innovative medicines for childhood and adult diseases. The Senior Manager, Sales Operations will support the commercial success of therapies, providing insights and optimizing sales execution in a rare-disease oncology environment.

BiopharmaBiotechnologyHealth CarePharmaceutical

No H1B

Responsibilities

Develop, automate, and maintain dashboards and reporting Applications for field sales leadership and field teams

Provide actionable insights on field performance, geographic trends, physician and account level analytics, and patient enrollment dynamics

Provide regular leadership updates in sales performance and IC rankings

Partner with field advisory teams to evaluate and enhance reporting deliverables

Partner with Commercial Operations and Sales Leadership to support patient identification strategies using claims data, EMR data, specialty pharmacy data, and other rare-disease data assets

Create territory-level patient opportunity assessments and support field deployment of targeting tools

Design, manage, and administer incentive compensation plans and contests for field teams, ensuring fairness, motivation, and alignment with strategic objectives

Partner with Field Advisory teams to develop and create advocacy with IC plans

Model IC scenarios, process quarterly IC validation, manage payouts, and ensure compliance with policies and legal guidelines

Partner closely with IC Steering Committee to ensure alignment on plan performance and communication

Generate insights at the healthcare provider (HCP), institution, and network level to guide targeting, segmentation, pull-through and account planning

Translate complex data trends into actionable recommendations for field leadership

Monitor customer behavior, adoption patterns, and market dynamics

Serve as commercial business owner for the CRM (e.g., Veeva), ensuring field usability, data integrity, and continuous enhancement

Translate field requirements into CRM configurations, workflows, and reporting improvements

Train, support, and develop CRM best practices across the field team

Collaborate closely with Sales, Marketing, Market Access, Data Management and IT teams to align operational processes and data strategy

Serve as a thought partner to sales leadership on execution strategy, performance diagnostics, and field enablement

Support launch readiness activities, process buildout, and ongoing commercial evolution

Qualification

Sales OperationsCommercial AnalyticsCRM SystemsAnalytical SkillsProject ManagementCommunication SkillsCollaborationAttention to DetailSelf-Starter

Required

Bachelor's degree in Business, Analytics, Life Sciences, or related field; advanced degree a plus

5–7+ years of experience in pharmaceutical/biotech Sales Operations and/or Commercial Analytics

Strong analytical and quantitative skills with proficiency in Excel, BI tools (DOMO, Tableau, Power BI, Qlik, etc.), and CRM systems (Veeva preferred)

Experience supporting field sales teams and collaborating directly with field leadership

Demonstrated ability to synthesize complex data into clear insights and recommendations

Solid understanding of U.S. pharmaceutical data sets (e.g., claims, specialty pharmacy, HUB, distribution)

Strong project management, communication, and stakeholder engagement skills