Prime Communications ยท 3 weeks ago
Bilingual (Spanish & Vietnamese) Wireless Sales Representative - AT&T Authorized Retailer
Garden Grove, CA
Full-time
Hybrid
New Grad, Entry Level
$40K/yr - $50K/yrPrime Communications is AT&T's largest authorized wireless retailer in the United States, and they are seeking a Bilingual Wireless Sales Representative. The role involves providing exceptional customer service, selling AT&T's products and services, and contributing to store operations in a dynamic retail environment.
RetailTelecommunicationsWireless
Responsibilities
Provide extraordinary customer service by being compassionate towards and understanding their needs
Build value by offering tailored and thoughtful solutions to fit each person, family or business
Represent our Company and the AT&T brand with the utmost professionalism and courtesy
Assist our leaders with store operations and duties
Cooperate with your fellow RSCs to achieve a team approach to sales and customer service
Achieve sales benchmarks and milestones (which can lead to that much needed extra bonus payment)
Excel in selling AT&T's products/services, including entertainment, as we are a full-service lifestyle solution
Work with wireless leaders to stand out, serve and succeed within the local community
Qualification
Required
Clear communication skills
Commitment to exemplary customer service, honesty and integrity
At least 18 years old and legally able to work in the United States without restrictions
Ability to work a minimum of 32 hours per week including evenings, weekends, and holidays
Must have reliable transportation to location, off-site trainings, and meetings
Must live within 30 minutes of home store location with flexibility to work at multiple locations within a district as needed
Ability to operate a personal computer, wireless equipment, copier and fax
Adhere to Team Color policy while maintaining neat and professional appearance
Must be willing & able to complete the sales flow accurately within AT&T system(s)
Must be able to responsibly handle cash transactions in accordance with company policies and procedures
Must successfully complete all assigned AT&T & Prime trainings, in a timely manner
Ability to lift up to 10 pounds
Ability to bend, squat and stretch for purposes of inventory and stocking
Requirement to stand for long periods of time in order to provide the best customer service (with or without a reasonable accommodation)
Ability to work in fast pace environment
Ability to follow instructions to completion
Ability to work under pressure, multi-task and handle customer complaints or requests
Ability to adapt to fluctuating noise levels and varied sounds from multiple media sources/devices
Problem solves under pressure
Preferred
Strong Social Media presence preferred
Background in retail sales is helpful, but not required
Benefits
We offer New Hire Ramp Up Bonus payments for the first three months
Training and Opportunity to grow
Supportive team environment
Medical/Dental/Vision, Paid Time Off, 401k and more
"Prime Scholars" - Education Benefit (Tuition Discount)
Latest devices and discounts on wireless service plans
Using our technology, gain first-hand expertise to share with our customers
Discounts on accessories and additional AT&T products and services, meaning you will always have access to the latest gadgets around
Company
Prime Communications
Prime is the largest privately held AT&T Authorized Retailer in the US.
Founded in 1999
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Heather Turner
Chief of Staff to CEO
Andrew Moore
Chief Financial Officer
Recent News
2025-03-16
Houston Business Journal
2024-12-27
24-7 Press Releases
2022-03-06
Company data provided by crunchbase