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Emerson · 10 hours ago

Customer Documentation Specialist

Tulsa, OK

Full-time

Onsite

Mid Level

3+ years exp

Emerson is a global leader in automation technology and software, and they are seeking a Customer Documentation Specialist. This role involves coordinating with internal departments to prepare order-related documents, maintaining project-specific documentation, and supporting the projects team with document control and distribution.

ElectronicsIndustrial AutomationInternet of ThingsLightingManufacturingSoftware

No H1B

Responsibilities

Coordinate with and assist company internal departments to effect a timely and accurate preparation of order related documents; examples of documents involved include Certificates of Conformity (COC), Material Test Report (MTR), Leak Test Reports, Weld Maps and Reports, etc

Assemble and transmit documents to customers in accordance with sales order contract terms; i.e. periodic project update meetings or final document packages at time of shipment

Receive and distribute customer document change requirements to affected departments, and follow up to ensure timely revisions and re-transmittals

Maintain an up-to-date status of all project-specific documents

Maintain accurate and up-to-date archives for all project-specific documentation

In coordination with Project Engineer, ensure all document requirements are completed in accordance with contract schedules

Drive continuous improvement activities related to the document control processes, procedures and software applications

Produce status reports, metrics, charts and graphs as requested for management review

Support the projects team with project documents and the control and distribution of documents; assist with third party vendors as requested

Qualification

Documentation experienceMicrosoft OutlookAdobe Acrobat ProMicrosoft WordMicrosoft ExcelOracleSharePointOil & Gas experienceAttention to detailEffective communication