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Markel · 3 weeks ago

Claims Research Specialist - State National

Bedford, TX

Full-time

Onsite

Entry Level

1+ years exp

Markel Group is a fortune 500 company that provides insurance, reinsurance, specialist advisory, and investment operations globally. The Claims Research Specialist is responsible for obtaining, researching, and compiling information on claims filed for settlement, ensuring files are accurate and complete before sending to the claims adjuster.

Insurance

No H1B

Responsibilities

Answer and respond to telephone inquiries from clients and borrowers

Request status updates from vendors (i.e. appraisers, skip-tracers)

Obtain missing information on files by contacting appropriate contact via phone, fax or email

Ensure files have required information and documentation before going to the adjuster

Assist borrowers, providers, and clients with problems or questions regarding their claims and/ or policies

Document files with pertinent information

Responsible for aligning with state laws, policies and company procedures

Other duties as assigned or required

Qualification

Claims processingCollateral Protection InsuranceInsurtrak knowledgeMicrosoft OfficeTyping 45 wpmMulti-taskingAttention to detailVerbal communicationWritten communicationTime managementOrganizational skills

Required

Knowledge of claims processing required

Basic Microsoft Office Skills (Word, Excel, Outlook and Internet Explorer) required

Typing of 45 wpm

Good attention to detail

Ability to multi-task

Good verbal and written communication skills

Good time management and organizational skills

High School Diploma or equivalent required

Previous experience working in a claims environment required

1-3 years of general office experience required

US Work Authorization required

Preferred

Knowledge of Collateral Protection Insurance helpful

Insurtrak knowledge helpful

Benefits

We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.

All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.

We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.