Newport Aquarium · 2 weeks ago
Newport Aquarium Event Services Host - Part Time
Newport, KY
Part-time
Hybrid
New Grad, Entry LevelNewport Aquarium is seeking Event Services Hosts to assist with various events as they arise. The role involves ensuring guest satisfaction and safety while managing event operations, including setup and teardown duties.
GamingMusic
Responsibilities
Perform and adhere to, Herschend Enterprises’ Core Values and Newport Aquarium Guest Service Standards, Policies and Procedures, and Safety Protocols to ensure safe and efficient guest and event services operations
Responsible for all aspects of event operation, including but not limited to, set up/tear down of equipment, touch tank coverage/interpretation, Property Screening, and House and Grounds/Custodial duties as it pertains to the event
Always maintain a positive attitude and appearance
Approach guests in a friendly manner to help and provide information regarding Newport Aquarium
Arrive on time and ready to work all scheduled shifts, and in accordance with aquarium uniform and appearance standards
Always keep safety as a number one priority while working at Newport Aquarium
Facilitate and assist with event set-up needs, including, but not limited to: setting tables, chairs and other décor to prepare for event start
Work with other hosts/departments of Newport Aquarium to ensure effective communication
Maintain knowledge of activities, aquatic life, and Newport Aquarium special events/promotions to properly notify and inform guests
Facilitate metal detection and bag check during guest entry
Must be self-motivated to work independently, as well as disciplined and reliable
Always maintain appropriate guest and team member relations, ensuring guest and team satisfaction
Demonstrates strong customer service, interpersonal skills and attention to detail
Handle comments, concerns, and suggestions regarding policy and procedure from guests and team members
Take directions from and work with the Sales Events teams, following all policies and procedures of the Newport Aquarium
Perform other duties as assigned by the Guest Service Management Team
Qualification
Required
Must have strong public speaking skills
Must be at least 18 years of age
Must read, write, and speak the English language (knowledge of other languages a plus)
Ability to work a flexible schedule which may include weekends and holidays. Evening availability is required
Reliable transportation needed, bus service may not be available after some events complete: midnight or later
Knowledge of marine life a plus
Successful completion of pre-employment background check
No history of allergy related to animals or plants, which might interfere with ability to work
Ability to remain on feet for long periods of time, climb stairs, bend and stoop
Physical strength, including the ability to lift up to 25 pounds
Physical strength, push or pull up to 50 pounds
Preferred
Communication Skills
Team Player: Works well as a member of a group
Enthusiastic: Shows intense and eager enjoyment and interest
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
Benefits
Profit Sharing and 401K Plan with company match
Free entrance for you and your dependents which extends to most Herschend Enterprises’ properties
Earn 1 General Admission complimentary ticket, that you can give to anyone, per pay period
Discounts at Sharky’s Café, Sweet Dreams Candy Company, and the gift shop
Discounted tickets and annual passes for friends and family
Training and development
Company
Newport Aquarium
Newport Aquarium is an entertainment company specializing in aquarium shows and Shark Ray breeding program.
Founded in 1999
201-500 employees
Funding
Current Stage
Growth StageRecent News
2025-04-15
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