Cigna Healthcare · 2 weeks ago
Business Architect, Operations Senior Advisor - Cigna Healthcare - Remote
United States
Full-time
Remote
Senior Level
$114K/yr - $189K/yr
5+ years expCigna Healthcare is an advocate for better health through every stage of life. They are seeking a Senior Program Manager (Business Architect) to drive innovation in utilization management and Electronic Health Record strategy, focusing on the implementation and optimization of EHR platforms to support strategic business objectives.
Hospital & Health Care
Responsibilities
Define strategic intent, scope, product strategy, risks, and benefits in collaboration with matrix partners
Build lean business cases by partnering with multiple stakeholders across the organization
Specify operating models and clarify business functions for solution delivery
Assess existing capabilities and gather requirements for new capabilities
Facilitate cost estimation process and identify operational impacts
Develop Go-To-Market strategies: pricing, performance guarantees, client elections, marketing, reporting, and timing
Facilitate leadership decisions to rank new opportunities against an existing prioritized backlog
Educate delivery teams on strategic intent, scope, and capability needs
Stay engaged in execution to ensure strategic intent is achieved; assist in facilitating decisions and resolving key issues/risks
Monitor timeliness of execution and value realization along the targeted benefits schedule
Lead integration and optimization efforts for Epic Payer Platform and other EHR systems
Collaborate with IT and clinical teams to ensure seamless data exchange between payer and provider systems
Analyze workflows and recommend improvement opportunities across the enterprise by leveraging EHR capabilities
Oversee implementation of new features or modules within EHR platforms to meet business requirements
Ensure compliance with data privacy and security standards during implementation
Train and support stakeholders on EHR platform functionalities relevant to payer operations
Partner with business leads to monitor project performance and troubleshoot issues
Qualification
Required
Bachelor's degree required
5+ years' experience as a Program Manager, Business Analyst or Business Architect
Proficient in Microsoft Office
Strong business acumen and ability to quickly learn new business areas
Excellent verbal, written, and presentation skills
Ability to lead and influence in direct and matrixed environments
Self-directed, results-driven, and comfortable with ambiguity and change
Some travel required (10%)
Preferred
master's degree (MBA, MHA, MPH) preferred
Healthcare insurance experience is highly preferred
Demonstrated hands-on experience with Electronic Health Records (EHR) platforms like Epic, Oracle Cerner, Athena, etc. highly preferred
Experience implementing clinical programs (utilization management, level/site of care)
Experience with process modeling tools (IBM Blueworks Live, MS Visio)
Agile/Project Management certification (PMI, CSM, SAFe) or Six Sigma preferred
Benefits
Medical
Vision
Dental
Well-being and behavioral health programs
401(k)
Company paid life insurance
Tuition reimbursement
A minimum of 18 days of paid time off per year
Paid holidays
Company
Cigna Healthcare
We are a health benefits provider that advocates for better health through every stage of life.
10001+ employees
H1B Sponsorship
Cigna Healthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (442)
2024 (335)
2023 (324)
Funding
Current Stage
Late StageLeadership Team
Laura Cascudo
CEO Communications Operations / Communications Operations Director
Stephanie Bobb
CEO Communications Operations Lead
Recent News
Hartford Business Journal
2025-10-07
2025-10-06
Company data provided by crunchbase