Data and AI Customer Solutions Architect jobs in United States
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Softchoice · 2 weeks ago

Data and AI Customer Solutions Architect

Softchoice is a software-focused IT solutions and services provider that helps organizations innovate and make smarter technology decisions. As a Data and AI Customer Solutions Architect, you will empower customers to unlock the potential of workplace AI and data platforms, guiding them through their AI journey while leading a high-performing team to deliver tailored AI solutions.

Cloud ComputingCollaborationInformation Technology
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Own the executive sales cycle from discovery to close: map business problems to offers, orchestrate virtual teams (pre‑sales architects, delivery, partners), shape proposals/SOWs, and negotiate to signature
Lead with value/ROI: build business cases (productivity, cost to serve, compliance/risk), success metrics, and adoption plans for measurable impact
Facilitate C-level conversations to enhance understanding of AI and bring alignment at customers to specific AI initiatives
Partner co‑sell & funding: align with Microsoft (and other hyperscalers) to unlock workshops, AMMP/MDF, and POC funding motions that accelerate deals
Pipeline discipline: maintain accurate Salesforce hygiene and weekly cadence on funnel adds and sufficiency; leverage Sales Ops dashboards
Evangelize responsibly: position governance, identity, Purview, DLP, and COE patterns to reduce risk while scaling value

Qualification

Data platformsArtificial intelligenceMicrosoft FabricAzure AISalesforceBusiness acumenAWS familiarityGoogle Cloud experienceTechnical familiarityTeam leadershipSoft skills

Required

5 to 10 or more years of demonstrated success in solutions sales, specifically focused on data platforms, analytics, or artificial intelligence
Proven track record in selling multi-workload programs and professional services
Proficiency with Microsoft Fabric, Azure AI, M365 Copilot, and Copilot Studio/Agents
Familiarity with Bedrock, SageMaker, and a range of data analytics services, including an understanding of patterns for Amazon Q and related guardrails
Experience with Vertex AI, Dialogflow/CCAI, and BigQuery analytics patterns
Awareness of Databricks and Snowflake lakehouse patterns, as well as business intelligence platforms such as Power BI, Looker, or QuickSight
Ability to translate executive-level objectives—such as growth, margin, risk, and customer/employee experience—into a well-structured AI roadmap and adoption plan
Proven capability in leading virtual pursuit teams and coordinating partner co-selling and funding efforts
Familiarity with agentic patterns, including Retrieval-Augmented Generation (RAG), tool use, and orchestration
Willingness and ability to travel frequently within a designated Sales District, up to 25% of the time

Benefits

Cell allowances
Annual bonus
Commissions
Comprehensive benefits plan
Competitive perks that start on day one

Company

Softchoice

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Softchoice provides technology services and solutions for people to be engaged, connected, and creative at work.

H1B Sponsorship

Softchoice has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (2)
2021 (1)
2020 (1)

Funding

Current Stage
Public Company
Total Funding
unknown
Key Investors
Birch Hill Equity Partners
2024-12-31Acquired
2021-05-27IPO
2013-01-01Private Equity

Leadership Team

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Andrew Caprara
President & CEO
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Jeff Reis
SVP - IT & Workplace
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Company data provided by crunchbase