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Columbia Bank · 3 weeks ago

Commercial Deposit Relationship Manager

Los Angeles, CA

Full-time

Onsite

Mid, Senior Level

$75K/yr - $110K/yr

4+ years exp

Columbia Bank is seeking a Commercial Deposit Relationship Manager to initiate, develop, and expand non-consumer deposit relationships. The role focuses on managing customer relationships and providing strategic solutions to meet their deposit needs while driving profitable growth for the bank.

BankingFinanceFinancial Services

Responsibilities

Initiate, develop and expand new (25%) and existing (75%) non-consumer deposit relationships

Develop and maintain Public, Commercial and/or Commercial Real Estate client relationships by calling on prospective and existing customers, including identification of prospects, suitable method of contact and determination of their needs and appropriate products and/or services

Drives financial performance through profitable deposit growth

Build and maintain a portfolio of non-consumer deposit customers via referrals and self-sourcing in a segment or geographic territory

Services and deepens existing Commercial Deposit Relationships resulting in profitable deposit growth for the Bank

Manage customer relationships and proactively study industrial, commercial, economic and financial situations relating to new or existing business

Analyze the customer’s deposit needs by engaging with them in a consultative business development approach and provide recommendations that add value and deliver strategic solutions

Partner with lines of business including International Banking, Merchant Services, Com’l Card Services, Treasury Management and other internal partners to execute on providing a comprehensive suite of bank deposit solutions to our Commercial clients

Manage and apply pricing strategy and demonstrate a high level of understanding around Account Analysis billing systems for treasury management products

Collaborate closely with servicing and operations across product lines to ensure clients receive superior operational support

Develops and maintains an in-depth knowledge of products and services as well as knowledge of competitors and competitive products

Proactively promotes and cross-markets bank products and services, and keeps client informed of special promotions

Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training

Keeps up to date on regulation changes

Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training

Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description

May be asked to coach, mentor, or train others and teach coursework as subject matter expert

Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words

Takes personal initiative and is a positive example for others to emulate

Embraces our vision to become 'Business Bank of Choice'

May perform other duties as assigned

Qualification

Deposit relationship managementBusiness developmentDeposit productsAnalytical skillsSales skillsNegotiating skillsPresentation skillsTraining abilitiesWordExcelCommunication skillsTeam collaboration

Required

Bachelor's degree in Business, Accounting, Finance or other related field or equivalent work experience

4-7 years of prior business development and/or deposit relationship management experience for a Retail/Commercial Bank

Strong knowledge of deposit products and services including cash management and Institutional Services & Asset Management, as well as concepts and principles related to industry products and services that result in successfully capitalizing on all opportunities to cross-sell the bank's products

Strong relationship management and business development abilities, analytical and problem-solving skills, and strong sales skills

Strong knowledge of business development and marketing techniques, bank deposit policies and practices, bank operations and services, federal and state banking regulations, and the income and cost structure used to measure profitability

Proven track record of success and skills in developing new clients and business, including prospecting, sourcing and networking. Also includes strong negotiating and closing skills and ability to create presentations and present to clients

Excellent written and verbal communication and presentation skills

Ability to work effectively with individuals and groups across the company to manage customer relationships

Proficiency with personal computers and related software packages such as Word and Excel, and other business machines

Ability to train and present to small and large audiences