Jellyvision · 1 day ago
Manager, Site Reliability Engineering
United States
Full-time
Remote
Senior Level
$160K/yr - $170K/yr
6+ years expJellyvision is on a mission to improve lives by helping people choose and use their benefits. They are seeking a Manager of Site Reliability Engineering to lead mission-critical infrastructure and engineering excellence initiatives, combining technical expertise with managerial decision-making to enhance product delivery and technology optimization.
EducationHuman ResourcesInsurTechInternetPersonalizationSaaSSoftware
Responsibilities
Directly manage a team of onshore and offshore software engineers
Lead and elevate our existing SRE team to world-class performance standards, advancing career development and technical excellence
Optimize and mature our established SRE practices, enhancing SLO/SLI frameworks, error budget management, and incident response effectiveness
Strengthen our culture of reliability and observability, driving higher standards for continuous improvement across all engineering teams
Refine existing on-call processes, escalation procedures, and post-incident reviews to accelerate learning and prevent recurring issues
Drive an AI-first agenda, leveraging AI tooling to address key pain points and improve speed to market
Partner with Product and Engineering leadership to help deliver the core product technology roadmap, balancing feature delivery with reliability and scalability requirements
Drive strategic decisions on technology consolidation and simplification to reduce operational overhead and costs
Lead technology platform evaluations and migrations that align with business objectives and cost optimization goals
Implement comprehensive monitoring, alerting, and observability solutions across all systems
Establish reliability engineering practices, load testing, and capacity planning
Drive automation initiatives that reduce manual toil and improve system reliability
Create and maintain disaster recovery and business continuity plans
Work closely with Platform & Infrastructure, Product Development, and Security teams to ensure aligned priorities
Collaborate with Finance and Operations teams on cost optimization and resource planning initiatives
Present technical strategies and progress to executive leadership
Qualification
Required
6+ years of software engineering experience with 2+ years in SRE, DevOps, or infrastructure leadership roles
Proven experience building and scaling SRE teams at high-growth technology companies
Deep expertise in cloud platforms (AWS, GCP, Azure), containerization (Kubernetes, Docker), and Infrastructure as Code
Strong background in distributed systems, microservices architecture, and database technologies
Experience with monitoring and observability tools (Dynatrace, DataDog, New Relic, etc.)
Experience with AI automation and Workflow optimization tools
Demonstrated success leading engineering teams composed of FTEs and offshore contractors
Track record of driving significant cost reductions through technology optimization and consolidation
Experience managing complex technical roadmaps with competing priorities and resource constraints
Strong analytical skills with the ability to make data-driven decisions on technology investments
Excellent written and verbal communication skills with the ability to present to executive audiences
Experience translating technical concepts into business impact and ROI metrics
Proven ability to influence cross-functional teams and drive consensus on technical decisions
Preferred
Experience in benefits administration, healthcare technology, or highly regulated industries
Bachelor's degree in Computer Science, Engineering, or related field (Master's preferred)
Background with HRIS integrations, API management, and enterprise software platforms
Knowledge of compliance frameworks and security best practices in cloud environments
Previous experience with technology cost optimization initiatives with tangible savings
Certifications in cloud platforms or SRE methodologies
Company
Jellyvision
Jellyvision is an IT company that offers a software tool for benefits counselor, ongoing engagement, custom solutions, and alex medicare.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$25MKey Investors
Updata PartnersSigma Partners
2017-03-21Series Unknown· $20M
2008-01-01Series B· $5M
Leadership Team
Amanda Lannert
CEO
Recent News
2025-06-12
Built In Chicago
2024-04-09
Company data provided by crunchbase