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State of Oregon · 2 weeks ago

Home Loan QC & Compliance Specialist (Operations & Policy Analyst 2)

United States

Full-time

Remote

Entry, Mid Level

$5,325/mo - $8,148/mo

2+ years exp

The Oregon Department of Veterans’ Affairs (ODVA) is dedicated to serving and honoring veterans through leadership and advocacy. The Home Loan QC & Compliance Specialist will evaluate program operations for compliance, conduct quality control reviews, and promote an equitable work environment for all employees.

AssociationGovernmentNon Profit

No H1B

Responsibilities

Evaluate program operations for compliance with applicable laws, rules, and internal policies

Conduct quality control reviews and operational analyses

Identify compliance risks, systemic issues, and process gaps

Develop written findings and recommend corrective actions and procedural improvements

Promote a positive and equitable work environment that enables all employees to contribute to their fullest potential free from intimidation, harassment and/or discrimination

Create a culture where people from all backgrounds feel encouraged to express their ideas and perspectives

Qualification

Mortgage lending regulationsQuality control methodologiesData-driven decision makingCompliance frameworksBusiness analysis principlesAnalytical skillsCollaboration skillsCommunication skills

Required

A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and two years professional-level evaluative, analytical and planning work

Any combination of experience and education equivalent to five (5) years of experience that typically supports the knowledge and skills for this position

Proficient in fostering a culture that values respect, inclusivity, and appreciation for diverse perspectives, backgrounds, and values

Working with an equity-centered approach that ensures processes, communications, and system changes are inclusive, accessible, and reflective of Oregon values

A focus on data-driven decision making and effective communication that includes communicating qualitative and quantitative information, orally and written, that is accessible to and understood by various audiences

Collaboration & relationship-building skills that demonstrate you can work effectively with cross-functional teams, executive leadership, and diverse interested parties

Adept at prioritizing and facilitating the resolution of competing and urgent needs in alignment with client interests within a collaborative team, providing recommendations to primary decision-makers

Knowledge of Federal and State of Oregon mortgage lending and servicing regulations

Knowledge of administrative rules and compliance frameworks

Knowledge of quality control and audit methodologies

Knowledge of mortgage servicing, escrow administration, and payment processing

Knowledge of business and organizational analysis principles

Knowledge of information systems supporting mortgage operations

Skills and abilities to analyze complex regulatory and operational information

Skills and abilities to evaluate program processes and identify compliance risks

Skills and abilities to interpret laws, rules, and policies and translate them into operational guidance

Skills and abilities to conduct detailed file and data reviews with accuracy and consistency