Apply on Employer Site

ICW Group · 23 hours ago

Sr. Underwriting Assistant- Casualty

Atlanta, GA

Full-time

Onsite

Mid, Senior Level

$25.91/hr - $40.86/hr

1+ years exp

ICW Group is a well-established insurance company that has been in business for over 50 years, seeking to transform the insurance carrier space. The Sr. Underwriting Assistant will support underwriters through account management activities, ensuring accurate and efficient processing of policies while providing excellent customer service.

Financial ServicesInsurance

Growth Opportunities

No H1B

Responsibilities

Supports the Underwriters through account management assistance

Collects account and insured information for analysis by communicating directly with agents on behalf of underwriters as needed

Performs tasks to directly support the underwriting staff during such stages of the process as pre-quote, bind and post-bind type tasks for new business, renewals, and mid-term changes

Collaborates with underwriters and agents as needed to communicate account status and complete outstanding subjectivities

Liaises with underwriters to confirm binder and policy issuance instructions for policies and midterm change requests

Adheres to all service standards by creating and delivering policies in an accurate and timely manner. Processes subsequent endorsement activity and renewal processing

Generates and delivers renewal solicitation and non-renewal letters based on instruction from underwriters

Manages and prioritizes workloads to meet due dates

Ensures electronic file maintenance

Provides customer service to both internal and external customers

Responds promptly to all internal and external customer requests

Fosters strong relationships with agency staff and consultative in nature

Responds to moderately complex inquiries from agency staff and within letter of authority

Completes other underwriting account support tasks with minimal supervision as per company guidelines

Serves as a mentor to junior level team members

Identifies workflow issues and recommends changes for process improvement

Duties may include any reasonable Company- related assignments as directed by Management

Trains co-workers on computer systems and department procedures

Supports the team in achieving department goals

Assists in developing standard processes and job aids for the team

Qualification

Commercial Lines coveragesAnalytical skillsCustomer serviceMicrosoft productsOrganizational skillsProactive approachWritten communicationVerbal communicationTeam collaborationDetail-oriented

Required

High school diploma or general education diploma (GED)

Minimum 1 year of related experience and/or training; or equivalent combination of education and experience

Strong organizational skills with the ability to effectively handle multiple assignments, prioritize work, and meet deadlines in a dynamic and results driven environment

Ability to work independently as a member of a team

Ability to collaborate successfully in various settings

Knowledge of Commercial Lines coverages (CAP, Property, GL, Excess, and WC)

Highly motivated with initiative, and a proactive approach to deliverables

Knowledge and working understanding of business and financials concepts

Proficient analytical skills

Ability to work in a detail-oriented environment

Excellent written and verbal communication skills in a variety of settings

Customer centric mindset to service and resolution

Proficient in Microsoft products and ability to quickly master proprietary and vended software applications

Ability to master and apply new knowledge

Preferred

Bachelor's degree

Understanding of policy structure, policy forms, and endorsements

Knowledge of insurance accounting

Benefits

Generous medical, dental, and vision plans

401K retirement plans and company match

Bonus potential for all positions

Paid Time Off

Paid holidays throughout the calendar year

We’ll support you 100%

Company

ICW Group

Glassdoor4.0

ICW Group Insurance Companies is a top-tier, national, multi-line Property & Casualty insurance company, providing comprehensive coverage to safeguard our customers’ world.

Founded in 1972

San Diego, California, USA

1001-5000 employees