Upstate Medical University ยท 2 weeks ago
Program Support Specialist
Syracuse-Auburn Area
Full-time
Onsite
Entry Level
2+ years expUpstate Medical University is seeking a Program Support Specialist to join the SUNY CPD Delivery and Services Team. This role involves supporting a variety of training and professional development activities across the SUNY system, delivering exceptional customer service, and managing onsite events and meetings.
EducationMarket ResearchMedical
Responsibilities
Support a wide range of training and professional development activities offered by the SUNY CPD
Work in a team of professionals to support the delivery of university-wide professional development and training programs, community meetings, virtual and in-person conferences, online and in-person workshops/courses, webinars, and hybrid programs and events
Deliver exceptional customer service and timely support to a diverse range of stakeholders across the SUNY System, including campus and system leadership, faculty, and students
Manage onsite event management which may include travel within New York
Travel to Quarterly in-person meetings as required
Qualification
Required
Bachelor's degree from an accredited institution
2 years of related experience, including working with diverse groups and supporting events/programs for varied audiences
Proficiency in Microsoft Office tools, including Word, Excel, PowerPoint, Outlook, OneNote, Teams, and Engage
Experience in planning and executing professional development events
Experience using online database systems for tracking and managing program data and customer information
Must have a dedicated workspace with reliable high-speed internet access
Strong oral and written communication skills, organizational and quantitative abilities, and technical aptitude
Demonstrated ability to meet deadlines, manage multiple priorities, and work independently as well as collaboratively
Commitment to providing high-quality customer service and acting as a resource to CPD participants
Exceptional attention to detail and accuracy in record keeping
Experience with web-based technologies and online platforms
Ability to build collaborative relationships and work effectively with diverse teams and leadership across all levels
Willingness to embrace innovation and learn new technologies to support program delivery
Passion for lifelong learning and professional growth
Preferred
Experience working in a higher education environment
Experience in training / teaching
Knowledge of the SUNY System and experience working with campus staff
Knowledge of major SUNY initiatives, and trends within the industry of higher education
PROGRAM TOOLS: MS Suite of Products, Brightspace, Event Management Systems (e.g. EventsAir, Cvent, etc), Survey Tools, Web Conferencing Software (e.g. Zoom, MS Calls), Learning Management Systems specifically Brightspace, Virtual Conference Platforms, and other web-based tools (such as Google Documents)
Company
Upstate Medical University
The State University of New York Health Science Center at Syracuse encompasses a College of Medicine
5001-10000 employees
H1B Sponsorship
Upstate Medical University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (1)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Baldrick's Foundation
2023-11-21Grant
Leadership Team
William G. Veit
Assistant vice president for internal audit and enterprise risk management
Recent News
Central New York Business Journal
2025-12-25
Central New York Business Journal
2025-11-05
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