City of Hope · 1 month ago
Director, Product Management - Healthcare
United States
Full-time
Remote
Director/Executive
10+ years expCity of Hope is a transformative organization dedicated to changing lives and making a difference in the fight against cancer and other life-threatening illnesses. They are seeking a Technology Product Director to bridge technological capabilities and business objectives, guiding cross-functional teams in the deployment of clinical care delivery solutions. The role involves strategic partnership, product strategy development, and stakeholder management to ensure alignment with organizational priorities and successful technology implementation.
AssociationEducationHealth Care
Responsibilities
Partner with senior clinical executives, business leaders, and cross-functional technology leaders to define and execute comprehensive product strategy for the organization, identifying opportunities which advance oncology, patient care, and operational efficiency
Guide business partners through structured idea inception processes, facilitating the translation of clinical needs into technology solutions
Drive all facets of product portfolio management, including comprehensive business-aligned tech strategy, prioritization, resource allocation, and investment decisions
Lead business case development and ROI analysis for proposed technology investments
Present solution options and recommendations to C-suite executives and clinical leadership teams
Represent technology best practice and subject matter expertise, providing leadership and guidance directing the implementation and meaningful application of advanced technologies
Represent the voice of the customer, understanding the organization’s current and future care delivery needs to drive and advocate for strategic technology investments
Craft and execute ambitious technology roadmaps that align with organizational strategic objectives, inclusive of applicable KPIs / OKRs
Define product vision, strategy, and success metrics for all technology products used in delivering care and supporting the business (both vended and internally developed)
Prioritize feature development based on clinical impact, user needs, and business value
Establish and maintain product team operating, engagement, and governance frameworks
Manage client-facing communications, maximizing transparency and building trusted partnerships between technology and business/clinical constituents
Own the end-to-end product lifecycle, maintaining accountability for technology delivery and success, ensuring alignment with organizational strategy and best practice
With proven history guiding buy vs. build discussions, develop and execute against data-driven decision frameworks and architectural patterns
Lead cross-functional teams through agile development processes
Partner closely with informaticists and trainers to support measurable stakeholder buy-in, clinical participation, and overall adoption/utilization
Ensure solutions meet regulatory requirements and clinical workflow standards
Oversee partnership with user experience design with focus on adoption, quantifiable outcomes, and continuous improvement
In partnership with Finance, drive value realization with key stakeholders
Leveraging a customer-first approach, facilitate alignment between clinical, business, and technology teams in the development and maintenance of Enterprise Technology Group technology pipeline
Communicate complex technical concepts to non-technical stakeholders
Manage stakeholder expectations and maintain transparency on project progress through highly polished professional communications channels
Build consensus across diverse stakeholder groups with competing priorities
Other Duties as Assigned
Qualification
Required
Bachelor's degree in related field or equivalent years of relevant professional experience may substitute for the degree
10+ years of product management experience at scale with at least 6 years specific to the healthcare technology domain
6+ years of people management experience leading product / execution teams
Preferred
care delivery emphasis preferred, but not required
Company
City of Hope
City of Hope is a cancer research and treatment non-profit organization specializing in diabetes and other life-threatening illnesses.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$10.3MKey Investors
California Institute for Regenerative Medicine
2024-05-20Grant· $5.4M
2022-02-22Grant· $4.9M
Leadership Team
Samuel Lau
Vice President Marketing & Digital Communications
Alan H. Bryce
Chief Clinical Officer
Recent News
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