UT Southwestern Medical Center · 3 weeks ago
HTM ENTERPRISE SYSTEMS ANALYST
5323 Harry Hines Blvd5323 Harry Hines Blvd
Full-time, Contract
Onsite
Entry, Mid Level
2+ years expUT Southwestern Medical Center is a world-renowned medical and research center committed to excellence and innovation. The HTM Enterprise Systems Analyst will be responsible for evaluating, analyzing, and recommending changes for assigned applications and systems, ensuring ongoing production maintenance and troubleshooting, while also leading small to medium projects.
Clinical TrialsHealth CareHospitalMedicalNon ProfitOncologyOutpatient Care
Responsibilities
Responsibility for evaluating project requests associated with field of expertise and/or systems supported, conducting current state assessments, requirements gathering and definition, future state design and application build activities
Responsible for leading implementation teams in planning, design, development, testing (unit, application and integrated), and deployment of projects, as well as contributing to development of associated training curriculum/program, post implementation documentation and production support services
Ensure systems design supports corporate policies and federal legislation, where applicable
Working with customer departments to ensure solutions to complex business issues are appropriate to fit organization wide
Prepare detailed project plans
Adheres to project schedules and timelines and completes projects on time and within budget
Identify and escalate issues to appropriate sponsor group, steering committee or other governing body to ensure successful implementation (on time, on budget and within scope)
Responsible for facilitating change request process in relation to assigned projects
Prepare supporting documentation and present initial project requests and change requests to leadership and appropriate Change Advisory Subgroup(s)
Provide weekly status updates on assigned projects
Work with IT and Materials Management counterparts to coordinate necessary support as needed
Monitor, acknowledge and resolve heat tickets as assigned
Coordinate software and hardware repairs and version upgrades with customer departments and IT
Develop and maintain documentation for system procedures
Attend related meetings, meetings with vendors, leadership team meetings and other meetings as needed
On-call support
Ensuring the integrity, integration and stability of production system
Formulating system scope and objectives to develop or modify complex system designs
Interface maintenance and support
Ensure coordination and documentation of hardware and software support and upgrades (servers, SQL, Citrix servers, VM Ware, desktop, network, telecommunication, SAN storage, internet application, remote users)
Working closely with information resources during upgrades and issue resolutions
Troubleshoot application, process and technical issues
Identify required resources and coordinate all efforts until issue is resolved
Complete documentation as needed
Coordinate and complete tasks during unplanned downtimes including system maintenance
Support training of IR staff and end-users as needed
Direct and coordinate communication, including notification to application teams and departmental super-users and key stakeholders of scheduled and unscheduled downtimes, vendor communication, and staff communication
Daily communication with key business process owners and departmental system support staff
Explaining technical and software concepts
Stay current with new application functionality and enhancements
Consult vendor support sites, discussion forums, and other sources to identify leading practices for problem resolution
Utilize vendor support site to log issues for assistance in resolution
Coordinate with leadership and customer departments to implement recommended solutions
Other duties as assigned
Design, develop and manage an implementation approach through use of standard project management tools such as work plans, change management tools and issues tracking
Analyze user problems, determine and recommend optimum resolution based on system capabilities and user’s needs
Consult vendor support sites, discussion forums, and other sources to identify leading practices for implementation of systems
Consult with department on enhancements to ensure integration within the existing environment
Participate in design, build, test, troubleshooting and conversions
Assume project lead responsibilities
Plan, direct, develop, and coordinate the detailed process flow, design, implementation, performance management, and documentation of software and hardware implementation
Coordinate and consult with end user departments to determine activities and business functions of their departments
Determine requirements for system software, hardware, interfaces, and application integration
Develop project plans with system specifications based on defined requirements
Formulate and/or define project scope and system objectives through research and fact finding of internal, external and independent sources
Serve as technical leader to plan, coordinate, and develop a comprehensive implementation plan for specific aspects and components of project integration
Develop the project plan, including definition and assignment of project tasks to team members
Establish timelines and project milestones
Monitor progress to ensure compliance with project requirements
Serve as leader for technical, programming, support, vendor, and end user staff to determine system requirements, resource requirements, utilization, installation, implementation, and communication plans
Install and implement complex software, hardware, interfaces, and upgrades in a multiple user, networked and integrated computer environment
Coordinate and manage systems monitoring and performance enhancement activities to ensure optimal system performance and standards
Establish service level agreement metrics for supported systems based on identified objectives to meet quality standards
Provide application expertise during planning and design
Work closely with Manager to manage vendor resources
Coordinate department testing efforts and communicate on a regular basis with customers
Mentor other technicians and assist other technicians with more complex and difficult assignments
Identify and document current and future state analysis
Coordinate and document hardware and software installations
Other duties as assigned
Attend internal departmental meetings
Participate in departmental activities
Organizing, filing and other duties as assigned
Qualification
Required
Bachelor's Degree or equivalent experience
2 years relevant work experience
Previous project management experience
All training and testing applicable to the role must be successfully completed and passed within 90 days of employment
Benefits
PPO medical plan, available day one at no cost for full-time employee-only coverage
100% coverage for preventive healthcare-no copay
Paid Time Off, available day one
Retirement Programs through the Teacher Retirement System of Texas (TRS)
Paid Parental Leave Benefit
Wellness programs
Tuition Reimbursement
Public Service Loan Forgiveness (PSLF) Qualified Employer
Company
UT Southwestern Medical Center
UT Southwestern Medical Center offers clinical care, education, and scientific research.
10001+ employees
H1B Sponsorship
UT Southwestern Medical Center has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (358)
2024 (238)
2023 (266)
2022 (274)
2021 (213)
2020 (179)
Funding
Current Stage
Late StageTotal Funding
$22MKey Investors
The Dallas FoundationPatient-Centered Outcomes Research Institute
2023-06-20Grant
2023-04-20Grant· $4M
2023-03-28Grant· $18M
Leadership Team
Chris Rubio
Interim Chief Executive Officer, Clements University Hospital
Dennis Pfeifer
AVP & CTO University Health System
Recent News
2026-01-16
2025-12-26
Company data provided by crunchbase