The Board of Pensions of the Presbyterian Church (U.S.A.) · 2 weeks ago
Specialist, Account Management
Philadelphia, PA
Full-time
Onsite
Mid Level
3+ years expThe Board of Pensions of the Presbyterian Church (U.S.A.) is seeking a Specialist in Account Management to serve as the primary point of contact for employers. This role involves providing exceptional service and support related to benefits administration and assisting employers with various inquiries and transactions.
FinanceFinancial ServicesNon Profit
Responsibilities
Researches, interprets, and promotes the Benefits Plan and Assistance Program, supports onboarding meetings for new employers, communicates and facilitates benefit changes, and provides consultations on Medical Plan pricing
Responds to employers (affiliate employers, church employers, and members) with questions about benefits selection, cost, and administration through 1-800 PRESPLAN, email, and the secure benefits portal
Empowers employers to be the best they can be by serving as a partner in guiding, promoting, selecting, and administering the benefits and programs we offer
Processes member transactions for active and retired employees, such grants offered through the Assistance Program, to support members and employers
Facilitates employer requests to expand benefit offerings and provides consultation on pricing review and determinations and billing
Qualification
Required
Bachelor's degree or equivalent experience in lieu of degree
Minimum 3 years' experience in benefits administration, employee benefits or account management
Proficiency in Microsoft Office suite
Proficiency with computerized benefits administration systems and customer care technologies
An ability to comprehend, interpret, and communicate medical, other health, welfare and retirement benefits information for customer understanding
An ability to build rapport with employers, members, and colleagues using a positive, flexible, creative approach
Strong time management, problem-solving, and critical thinking skills to consult employers on expanding benefit offerings
An ability to take initiative and proactively support and anticipate client needs
Excellent oral, written, interpersonal communication, and presentation skills to explain complex benefit terms in easy-to-understand language
An ability to work well with diverse groups and across all levels of management
An ability, interest and desire to stay current in benefits administration via seminars, industry literature, and formal training and development
Preferred
Salesforce experience
Benefits
Medical, dental, and vision coverage.
Defined benefit pension plan.
403(b)(9) retirement savings plan.
Generous paid time off, including sick time, holidays, and 22 days of personal leave.
Tuition assistance.
Employee Assistance Plan and other health and well-being resources.
Employer-paid death benefits with opportunities to purchase additional coverage.
Employer-paid Short-Term and Long-Term disability coverage.
Access to the Board’s education and grant assistance programs.
Discount programs on entertainment, travel, and more.
Satisfaction gained from working for a service-oriented employer.
Volunteer and other service opportunities in the community at large.
Company
The Board of Pensions of the Presbyterian Church (U.S.A.)
The Board of Pensions of the Presbyterian Church (U.S.A.) is a nonprofit company that offers financial plans and solutions.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
F
Frank C. Spencer
President & CEO
Company data provided by crunchbase