Roku · 2 weeks ago
Senior Manager, Client Services - Media & Entertainment
Santa Monica, CA
Full-time
Hybrid
Senior Level, Lead/Staff, Director/Executive
$168K/yr - $210K/yr
8+ years expRoku is the #1 TV streaming platform in the U.S., Canada, and Mexico, aiming to connect the entire TV ecosystem. The Senior Manager, Client Services, Advertising, will oversee strategic account management, maintain client relationships, and ensure the delivery of exceptional advertising solutions to drive growth.
AdvertisingAdvertising PlatformsConsumer ElectronicsDigital EntertainmentDigital MediaHardwareMedia and EntertainmentSoftwareVideo Streaming
Responsibilities
Serve as the primary executive contact for key clients, building and maintaining strong long-term relationships across client direct and agency teams
Oversee the execution of performance advertising solutions that meet client objectives and exceed KPIs
Conduct regular business reviews with clients to assess performance, identify opportunities, and address any issues
Responsible for leading a team goaled and focused on driving Incremental, Upselling & Revenue retention
Oversee the operational aspects of account management, ensuring efficient processes, resource allocation, and compliance with industry standards
Implement performance metrics and reporting systems to monitor and improve team and client outcomes
Drive continuous improvement initiatives to enhance service delivery and operational efficiency
Manage Managers of Client Services and Account Managers
Qualification
Required
Minimum of 8+ years of experience in account management within the advertising media industry
Background working with Media & Entertainment or Theatrical clients
Experience in programmatic advertising, including knowledge of DSPs, SSPs, DMPs, and ad exchanges
Proven track record of managing large-scale operations and delivering exceptional results in a fast-paced environment
Strong leadership skills with the ability to inspire, motivate, and develop a high-performing team
Excellent communication, negotiation, and interpersonal skills
Strategic thinker with a customer-centric mindset and a strong focus on driving business growth
Ability to work collaboratively across departments and with senior leadership
Benefits
Health insurance
Equity awards
Life insurance
Disability benefits
Parental leave
Wellness benefits
Paid time off
Global access to mental health and financial wellness support and resources
Statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension)
Company
Roku
Roku develops video streaming devices that provide users access to Internet-streamed video or audio services.
1001-5000 employees
H1B Sponsorship
Roku has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (120)
2024 (166)
2023 (81)
2022 (279)
2021 (195)
2020 (107)
Funding
Current Stage
Public CompanyTotal Funding
$212.01MKey Investors
News CorpFidelityGlobespan Capital Partners
2017-09-28IPO
2015-11-09Series H· $45.5M
2015-11-01Secondary Market
Leadership Team
Preston Smalley
VP of Viewer Product
T
Thomas Dodson
Vice President of Platform Operations
Recent News
2026-01-08
Company data provided by crunchbase