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Summit Funding, Inc. · 4 hours ago

Senior Suspense Analyst - Conforming and Non-QM products

United States

Full-time

Remote

Senior Level

$25.39/hr - $34.72/hr

5+ years exp

Summit Funding, Inc is one of the oldest still privately owned top 50 national mortgage lenders. The Senior Suspense Analyst is responsible for reviewing, tracking, and resolving outstanding documentation or conditions required to finalize post-closing and facilitate loan purchase processes.

FinanceFinancial ServicesLendingWealth Management

No H1B

Hiring Manager

Jennifer Hudson

Responsibilities

Clear, investor and agency, suspense conditions accurately and on time. Measurements: All files assigned are cleared within 30 days of the funding date, with a focus on 20 days; never older than 45 days. Measured by turn-times, percentage cleared within deadlines, and error/recondition rates

Maintain complete and accurate system notes and documentation. Measurement: Quality control results, documentation accuracy, and completeness of updates

Identify recurring issues and communicate with teams to prevent future suspense items. Measurement: Reduction in repeat conditions, proactive communication, and contribution to the process

Act as liaison and point of contact for Summit with TPR firms and investors, ensuring effective communication and coordination between internal teams and third-party review firms

Manage and run the holdback release process, including releases for 203k loans, and communicate with branches, contractors, and escrow

Review and resolve suspense conditions on Conventional, FHA, VA, USDA, and Non-QM loans, including notes, security instruments, CDs, LEs, and other closing documents

Serve as liaison with investors, agencies, and internal teams to ensure timely resolution of outstanding items required for purchase

Monitor loan status daily to avoid aging and escalate issues as needed

Work in a proactive manner and adapt to changing priorities; independently recognize and escalate issues to prevent delays

Maintain detailed, accurate logs and real-time system notes per company standards and policy

Communicate clearly, professionally, and promptly via phone and email with internal staff, clients, and external partners (e.g., title companies and investors)

Qualification

Mortgage post-closing operationsNon-QM loansLoan Origination SystemsDU/DO familiarityMicrosoft Office proficiencyComplex problem-solvingAnalytical skillsDetail-orientedOrganizational skillsTeamworkSelf-motivationPositive attitudeAdaptability

Required

Five+ years of current or recent experience (within the last 12 months) in a mortgage post-closing operations role, with a strong focus on Non-QM loans

2 years in a senior or specialized analyst role

Proficiency in Microsoft Office suite: Word, Excel, Outlook, Collaborative Messaging (Teams)

Proven experience in complex problem-solving and analytical skills

Proven ability to work independently and in team settings

Proven experience with detail-oriented, organized work and the ability to prioritize effectively

Proven dependability, self-motivation, a positive attitude, and adaptability

Candidates within a 50-mile radius of our Sacramento Corporate office will be asked to work a hybrid work schedule, reporting Tuesdays and Thursdays in the office. All other candidates will be asked to work a fully remote work schedule from home