Mercy · 3 weeks ago
Patient Service Representative - Full Time - Ob/Gyn Clinic
Mercy is a healthcare organization seeking a detail-oriented, customer-focused Patient Service Representative to join their Ob/Gyn clinic. In this role, you will be the first point of contact for patients, providing exceptional service and managing various administrative tasks.
AssociationChild CareFertilityHealth CareRehabilitation
Responsibilities
Greeting and assisting patients
Managing scheduling and data entry with accuracy
Handling payments discreetly
Qualification
Required
High school diploma or equivalent
Outstanding Communication & Customer Service: Clear, professional interactions with empathy and patience
Attention to Detail: Accurate scheduling, data entry, and cash handling
Tech-Savvy: Comfortable with office technology; Epic experience is a plus
Problem-Solving Skills: Ability to stay calm under pressure and resolve issues effectively
Professionalism: Positive representation of Mercy, confidentiality, and adaptability in a fast-paced environment
Team Spirit: Collaborative, supportive, and committed to creating a welcoming atmosphere
Preferred
One year of applicable medical office experience
Benefits
Medical, dental, and vision coverage
Paid time off
Tuition support
Matched retirement plans for team members working 32+ hours per pay period
Company
Mercy
Mercy is a U.S. health system that provides heart, children’s, and orthopedic care services.
H1B Sponsorship
Mercy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (31)
2024 (18)
2023 (16)
2022 (15)
2021 (15)
2020 (9)
Funding
Current Stage
Late StageTotal Funding
$2.2MKey Investors
Patient-Centered Outcomes Research InstituteFCC
2025-04-08Grant
2022-01-14Grant· $2.2M
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