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Presbyterian Healthcare Services · 3 weeks ago

Expert EPIC Configuration Analyst - Remote Eligible

United States

Full-time

Remote

Mid, Senior Level

$95K/yr - $149K/yr

3+ years exp

Presbyterian Healthcare Services is a not-for-profit healthcare system dedicated to improving health in communities. They are seeking an Expert EPIC Configuration Analyst to lead transformative work in healthcare technology, optimizing systems that enhance patient care and operational efficiency.

AssociationHealth Care

H1B Sponsor Likely

Responsibilities

Provide tier-2 support for application incidents, including 24/7 on-call coverage. Troubleshoot complex issues across applications and systems, ensuring timely resolution and adherence to change management and quality assurance processes

Modify Epic records and master files, implement updates and enhancements, and create integrated workflows in collaboration with SMEs. Analyze new functionality and proactively identify and implement process improvements

Develop and maintain requirements, specifications, and test cases. Ensure test scripts reflect workflow solutions and support training teams by communicating system changes and new functionality

Facilitate meetings, drive cross-functional teams to actionable outcomes, and maintain effective documentation. Act as a functional leader and advocate for change management across teams

Mentor peers and guide analysts across teams, tailoring support to individual needs. Recommend and implement strategies for knowledge transfer and present effectively to large groups

Demonstrate strong customer service, communication, and project management skills. Analyze data and workflows, manage major projects, and contribute to strategic planning and relationship-building with Epic customers and stakeholders

Qualification

Epic System softwareEpic Ambulatory certificationITBusiness experienceApplication support certificationCustomer service skillsCommunication skillsProject management skills

Required

Bachelor's degree plus 3 years of IT or business experience

3 years of Epic specific experience

6 years' of additional experience can be substituted in lieu of degree

Epic certified in supporting application plus additional proficiency/certification/badges in related application area

Benefits

Medical

Dental

Vision

Short-term and long-term disability

Group term life insurance

Other optional voluntary benefits

Employee Wellness rewards program

Company

Presbyterian Healthcare Services

Glassdoor3.6

Presbyterian Healthcare Services exists to improve the health of patients, members and the communities they serve.

Founded in 1908

Clovis, New Mexico, USA

10001+ employees

http://www.phs.org

H1B Sponsorship

Presbyterian Healthcare Services has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (90)

2024 (86)

2023 (85)

2022 (93)

2021 (86)

2020 (76)