New Braunfels Utilities · 6 days ago
Enterprise Communications Manager
New Braunfels, TX
Full-time
Onsite
Senior Level
5+ years expNew Braunfels Utilities is seeking an Enterprise Communications Manager to lead the operational execution of their communications team. This role involves developing communication plans, managing team performance, and ensuring that all communications align with the company's brand standards and values.
Electrical DistributionEnergyGovernment
Responsibilities
Lead the day-to-day execution of New Braunfels Utilities’ internal and external communications, translating enterprise strategy into clear plans, timelines and deliverables
Oversee communications across all channels, including internal communications, external and media relations, social media, digital platforms, marketing and brand initiatives
Ensure communications are accurate, timely, accessible and aligned with NBU’s brand standards, voice and values
Provide guidance on messaging, tone and approach for routine, complex, sensitive or high-visibility topics
Support planning and execution of crisis and emergency communications in coordination with leadership and operational teams
Lead and manage team performance, including goal-setting, regular feedback, mid-year and annual performance reviews and development planning
Support onboarding, training, mentoring and ongoing professional development of team members
Foster a collaborative, respectful and accountable team culture that supports high-quality work and continuous improvement
Manage team schedules, coverage and leave coordination to ensure continuity of service and meet deadlines
Anticipate upcoming communication needs and proactively plan resources, priorities and timelines
Strengthen communication governance through clear workflows, review processes and standards
Manage the Enterprise Communications budget in coordination with the Director of Enterprise Communications
Approve purchases, contracts and expenditures in accordance with NBU policies
Monitor spending to ensure fiscal responsibility and alignment with approved budgets
Coordinate with vendors and consultants to ensure deliverables are completed on time and within budget
Work closely with the Director of Enterprise Communications to align daily execution with enterprise strategy
Partner with internal departments and leadership to understand communication needs and provide guidance
Collaborate with subject matter experts to translate complex or technical information into clear, audience-appropriate messaging
Support executive communications, including presentations, briefings and organizational updates
Serve as a brand steward for New Braunfels Utilities, ensuring consistent application of brand standards, voice and visual identity across all channels
Oversee brand governance, including templates, style guides, review processes and approval workflows
Provide guidance to staff and internal partners on proper brand usage and risk mitigation
Model professionalism, integrity and ethical behavior
Maintain confidentiality of business, employee and customer information
Adhere to NBU policies, procedures and safety standards
Support organizational goals and performance measures
Perform other related duties as assigned
Qualification
Required
Bachelors degree in Communications, Marketing, Public Relations or related field
Five Years + in related field
Three Year + Supervisory experience
A valid Texas Driver's License is required to operate a company vehicle when necessary
Strong professional communication experience
Ability to communicate clearly and effectively with executives, employees, media and customers
Experience in managing priorities and workflows
Experience in developing clear communication plans
Experience in overseeing communications across all channels, including internal communications, external and media relations, social media, digital platforms, marketing and brand initiatives
Experience in providing guidance on messaging, tone and approach for routine, complex, sensitive or high-visibility topics
Experience in planning and executing crisis and emergency communications
Experience in leading and managing team performance, including goal-setting, regular feedback, mid-year and annual performance reviews and development planning
Experience in supporting onboarding, training, mentoring and ongoing professional development of team members
Experience in managing team schedules, coverage and leave coordination
Experience in anticipating upcoming communication needs and proactively planning resources, priorities and timelines
Experience in managing the Enterprise Communications budget
Experience in approving purchases, contracts and expenditures in accordance with NBU policies
Experience in monitoring spending to ensure fiscal responsibility and alignment with approved budgets
Experience in coordinating with vendors and consultants to ensure deliverables are completed on time and within budget
Experience in partnering with internal departments and leadership to understand communication needs and provide guidance
Experience in collaborating with subject matter experts to translate complex or technical information into clear, audience-appropriate messaging
Experience in supporting executive communications, including presentations, briefings and organizational updates
Experience in serving as a brand steward for New Braunfels Utilities
Experience in overseeing brand governance, including templates, style guides, review processes and approval workflows
Experience in providing guidance to staff and internal partners on proper brand usage and risk mitigation
Ability to model professionalism, integrity and ethical behavior
Ability to maintain confidentiality of business, employee and customer information
Ability to adhere to NBU policies, procedures and safety standards
Ability to support organizational goals and performance measures
Company
New Braunfels Utilities
New Braunfels Utilities aims at electric distribution, energy saving and utlity services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Ryan Kelso
Interim Chief Executive Officer
Connie Lock
General Counsel and Chief Ethics Officer
Recent News
2025-04-19
Business Journals
2022-11-13
Company data provided by crunchbase