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Jewelers Mutual Group · 22 hours ago

PL Claims Examiner

Neenah, WI

Full-time

Onsite

Entry, Mid Level

2+ years exp

Jewelers Mutual Group is committed to supporting the Jewelry industry and has been a trusted advisor since 1913. The Personal Lines Claims Examiner is responsible for handling jewelry losses, providing exceptional service, and collaborating with various stakeholders to investigate claims and ensure compliance with regulations.

Financial ServicesInsuranceJewelryManufacturing

Comp. & Benefits

Responsibilities

Provides exceptional service to internal and external customers

Investigates and reviews coverage in conjunction with legal precedence

Evaluates exposure(s) based upon an office or field investigation. Directs the efforts of external claim professionals such as adjusters, SIU investigators, and attorneys during the investigation

Collaborates with jewelers, underwriters, loss prevention and sales staff

Aggressively fights fraud and works with our SIU in compliance with local and state regulations

Establishes and maintains accurate reserves based upon company guidelines

Pays claimant/insured amount due according to settlement agreement and company procedures

Maintains excellent written and verbal correspondence with all parties involved on the claim

Identifies and assists with recovery activities

Qualification

Claims adjusting experienceInsurance designationsMicrosoft Suite proficiencyProperty/casualty insurance backgroundJewelry industry experienceExceptional customer serviceWrittenVerbal communication

Required

Bachelor's degree from four-year college or university

Maintain all adjuster licensing and continuing education requirements

Preferred

At least two years of claims adjusting experience preferred

Insurance related education including, but not limited to the completion of at least (2) AIC courses or relevant insurance designations such as CPCU or SCLA is desired

Proficiency in Microsoft suite applications including Word, Excel, Outlook, and PowerPoint desired

Property/casualty insurance background and jewelry industry experience are helpful