Fullstory · 1 day ago
Solutions Architect
Atlanta, GA
Full-time
Hybrid
Mid Level
$115K/yr - $125K/yrFullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. As a Solutions Architect, you will help customers achieve their goals by providing tailored technical and analytical solutions, guiding them to enhance their data maturity and realize the full value of Fullstory.
AnalyticsBusiness IntelligenceCRMSaaS
Responsibilities
Act as the primary consultant for standard customer engagements, serving as a trusted technical advisor across topics such as data capture, performance optimization, and third-party integrations
Partner with customers to design and deliver technical solutions and project plans that align with their skills, timelines, and business goals, helping them advance their data maturity with Fullstory
Collaborate with a wide range of customer stakeholders to diagnose challenges, write or review code when needed, and ensure successful implementations
Translate complex technical concepts and findings into clear summaries, presentations, and recommendations that resonate with both technical and non-technical audiences
Tailor communication styles to different customer roles, building strong relationships and helping teams confidently adopt and advocate for Fullstory
Maintain clear documentation of customer priorities, project outcomes, and value delivered to support continuity and demonstrate the impact of our consulting services
Qualification
Required
Experience investigating and troubleshooting modern web applications, including using browser developer tools to diagnose front-end behavior, network activity, and data capture challenges
Demonstrated ability to apply analytical thinking to technical implementations, integrations, or instrumentation challenges to determine effective solutions
Ability to lead day-to-day client conversations, translate technical concepts into actionable recommendations, and coordinate across teams to deliver results
Familiarity with digital product environments and industries such as SaaS, Marketing, or eCommerce to provide contextually relevant guidance
Familiarity with AI tools and demonstrated ability to leverage them to improve efficiency, accelerate analysis, refine deliverables, or streamline recurring tasks
Benefits
Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.
Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.
Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.
Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.
Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.
Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.
Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.
Company
Fullstory
FullStory develops a digital experience intelligence platform designed to capture customer experience data.
Founded in 2014
501-1000 employees
H1B Sponsorship
Fullstory has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (2)
2023 (4)
2022 (2)
2021 (4)
2020 (4)
Funding
Current Stage
Late StageTotal Funding
$197.2MKey Investors
PermiraStripesGoogle Ventures
2022-08-09Series Unknown· $25M
2021-08-04Series D· $103M
2020-05-28Series C· $10M
Leadership Team
Scott Voigt
Founder, CEO
Michael Morrissey
CTO
Recent News
NewsCenter.io
2025-11-26
2025-11-03
Company data provided by crunchbase