Cytek Biosciences · 3 days ago
Salesforce Business Analyst
Fremont, CA
Full-time
Onsite
Mid Level
$114K/yr - $142K/yr
3+ years expCytek Biosciences is seeking a Salesforce Business Analyst to serve as the global Salesforce CRM business owner. In this role, you will support day-to-day operations, partner with Sales Leadership and IT, and lead CRM training and adoption efforts.
BiotechnologyHealth CareManufacturingMedical Device
Responsibilities
Collaborate with Manager, Global CRM Programs, on the ownership and usability of Salesforce CRM
Responsible for gathering business requirements and serve as the liaison between Sales, Sales Operations and IT to shape scalable CRM and other salesforce solutions
Work with each sales leader to manage opportunity details and accurately for critical reporting of forecasts
Creation of activity dashboards providing attainment snapshots specific to each sales representative’s territories
Support deployment and integration of sales methodologies within Salesforce.com
Analyze CRM performance metrics, ensure data quality and usability, and recommend process improvements to enhance user experience and business outcomes
Participate in Agile sprints, define user stories, and manage documentation, testing, and on-time delivery of prioritized improvements
Collaborate with salesforce vendors to plan and implement approved programs
Cross functional Support for Reporting, Lead Tracking, Data Governance and Pricing Details
Ensure data accuracy within the Salesforce environment which translates into accuracy in reporting forecast models, attainment efforts, and rep performance across all product lines
Prepares monthly KPI package/sales performance presentations based on the needs and requirements of senior leadership
Collaborate with Sales Leadership, Compensation Analyst and others to ensure accuracy of Territory alignment
Monitor and ensure accurate workflow management for customer accounts in an effort to maintain accuracy in data and pricing details within the CRM and ERP environments
Serve as a Salesforce resource to the sales organization
Provide user training as needed
Assist with Opportunity workflow order creation
Quote template management and maintenance including updating general terms and conditions as provided by Cytek Legal team
Generate reports/dashboards as required by the global commercial teams
Participate in process improvement projects as directed
Other duties as assigned
Qualification
Required
Bachelor's degree or equivalent, in related discipline
3+ years of CRM experience; leading multiple projects of various scope/complexity from initiation to close out, with data quality as a focus
Exceptional data expertise in all aspects of data analysis, insights creation and visualization
Advanced skills in CRM and ERP systems
Strong flexibility to work with a variety of application development applications
Exceptional organizational skills, detail oriented, adaptive and strong client focused mindset
Excellent proficiency with Microsoft Office Programs (Outlook, Word, Excel, PowerPoint)
Ability to manage a variety of tasks with tight timelines
Excellent quantitative, analytical, written, and oral communication skills
Comfortable navigating through ambiguity and crafting solutions without a defined guideline
Strong work ethic and highly developed problem-solving skills
Enjoy working under time constraints and ability to excel under pressure
Experience with global Sales and Operations
Ability to create repeatable models and train others on utilization
Company
Cytek Biosciences
Cytek Biosciences is a manufacturer and supplier of flow cytometry products and services.
501-1000 employees
H1B Sponsorship
Cytek Biosciences has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (3)
2023 (3)
2022 (2)
2021 (2)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$144.25MKey Investors
Easy Prosperity
2021-07-23IPO
2020-11-05Series D· $120M
2018-09-24Series C
Leadership Team
William McCombe
Chief Financial Officer
A
Allen Poirson
SVP Marketing and Corporate Development
Recent News
2026-01-13
GlobeNewswire
2026-01-12
Company data provided by crunchbase