Puffer-Sweiven ยท 5 days ago
Credit & Collections Manager
Stafford, TX
Full-time
Onsite
Senior Level
5+ years expPuffer-Sweiven has been a leader in process control, automation, and safety solutions for over 75 years. They are seeking a Credit & Collections Manager to oversee accounts receivable, manage a team, and ensure efficient credit processes while building strong relationships with customers and internal stakeholders.
ElectronicsManufacturing
Responsibilities
Supervises all aspect of accounts receivable, including cash collection, credit applications, and customer relationships
Ensure that the AR team operates efficiently and effectively
Manage a team of collectors, credit and AR functions
Execute customer portal requirements for over 30 different portals
Manage & administer GetPaid Software and provide key metric reporting to management
Build strong partnerships with sales and operations, manage escalations for support where appropriate
Manage relations and contracts for service with credit reporting agencies and industry associations
Build knowledge of key requirements for collecting from large customers to ensure timely payments and minimize aging of balances due
Identify root causes for delayed payments from customers and work with internal stakeholders to implement permanent improvements
Monitor credit applications and assess the creditworthiness of customers. The manager sets credit limits and terms, ensuring compliance with company policies and legal regulations
Monitor industry standards and recommend changes, improvements, & enhancements of credit policy/terms & conditions
Responsible for hiring, training, and developing the AR staff, ensuring that the team is equipped with the necessary skills and knowledge to perform their duties effectively
Strong verbal and written communication skills are necessary for interacting with customers and team members
Qualification
Required
Minimum 5 years related experience with proven track record of success
Results driven manager with quantitative and qualitative skills to drive the organization to continued process and results improvement
Strong change management and influence skills to effectively drive performance
Excellent communication and interpersonal skills; influences and persuades others
Identification and implementation of key performance indicator metrics, strong and validated leadership, and business insight
Excellent strategic and analytical skills
Proven ability to streamline processes and enhance productivity
Business partnering and collaboration skills
Ability to achieve credit and collection goals while maintaining healthy customer relationships that support growth and other business initiatives
Ability to work with strict deadlines, strong time and people management skills
Good working knowledge of Microsoft Office and GetPaid is necessary
Preferred
Bachelor's degree in finance, accounting or business
Working knowledge of Oracle
Company
Puffer-Sweiven
For over 70 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Daniel Storey, CPA
Chief Financial Officer
Douglas Sellers
Vice President, Chief Information Officer, and Reliability Solutions Business Unit Leader
Company data provided by crunchbase