Sanford Health · 2 weeks ago
Patient Access Representative, Float | Internal Med Sub Specialties: Allergy, Nutrition Services, Physical Medicine, Physical Therapy | 40 hrs/wk
Fargo, ND
Full-time
Onsite
Entry Level
$16.25/hr - $23/hr
1+ years expSanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. As a Patient Access Representative, your primary responsibility will be providing extraordinary customer service to patients, ensuring a positive patient experience by creating a welcoming environment. You will assist with patient registration, scheduling appointments, and managing various administrative tasks to support the healthcare team.
ChildrenEducationHealth Care
Responsibilities
Greet patients & verifies demographics
Creating, scanning & routing documents or electronic forms
Inform patients what the document is & capture signatures on necessary paperwork
Establishes and assigns financial responsibility and assists with arrangements while adhering to appropriate policies and procedures
Collects co-payments, pre-payments, and payments on account balances
May work through the registration work queue to address and resolve registration errors or denied insurance claims
Work with nursing team & providers to coordinate & schedule appointments to meet patient’s needs, coordinate provider schedule
Obtain and coordinate referrals & conduct pre-authorization
Arrange interpreter services
Check patients in/out
Operate multi-line phone
May resolve work queue issues, manage recall and waitlists, & serve as switchboard operator calling codes and paging providers
Preparation & coordination of charts
Organize supporting provider documents
Initiation & collaboration of patient financial assistance
Track patient visits & health information management on patient accounts
Compile, distribute, administer, and score assessments
Coordination of Telemed appointments
Reminder calls for appointments
Hospital admission
Office duties, such as make copies or send faxes
Qualification
Required
Customer service skills essential
May require BLS for certain locations and/or settings
Preferred
High school diploma or equivalent preferred
Post-secondary education helpful
One year of work experience, preferably in a medical office setting
Medical terminology helpful
Six months' customer service experience desired
Benefits
Health insurance
Dental insurance
Vision insurance
Life insurance
A 401(k) retirement plan
Work/life balance benefits
A generous time off package to maintain a healthy home-work balance
Company
Sanford Health
Sanford is a healthcare company providing research, education and clinical care.
10001+ employees
H1B Sponsorship
Sanford Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (37)
2023 (38)
2022 (51)
2021 (64)
2020 (30)
Funding
Current Stage
Late StageLeadership Team
Baier Roger
CEO
Bill Gassen
President & Chief Executive Officer
Recent News
2025-11-20
2025-11-01
Company data provided by crunchbase