Hunter Recruitment Advisors (HRA) · 1 month ago
Sales & Business Operations Leader
Hunter Recruitment Advisors (HRA) is seeking a Sales & Business Operations Leader for Manufacturing. This role is responsible for leading the Inside Sales team and Field Service Project Managers, overseeing quoting for complex fabrication jobs, and collaborating with cross-functional teams to ensure successful delivery and profitable growth.
Responsibilities
Lead, Manage, and hold Accountable (LMA) Inside Sales and Project Management teams (10–11 employees)
Conduct weekly EOS L10 meetings, set rocks, manage scorecards, and ensure accountability to performance metrics, including collaborative development of said metrics
Coach team members across multiple generations, addressing performance gaps and motivating diverse workstyles
Oversee, review and completion of complex multi-line-item quotes (100–300+ parts per job)
Ensure quoting accuracy by applying cost models, overhead rates, routings, machine burdens, and capacity trade-offs
Present quote rationale to leadership, including financial impact and risk considerations
Reduce quote cycle time while maintaining or improving quality
Act as a credible, customer-facing representative during tours, onboarding, and issue resolution
Partner with Marketing to identify and target new markets, diversify customer base, and reduce concentration risk
Capture and accurately translate customer requirements into quotes and production commitments
Communicate company capabilities to external audiences in a professional, consultative manner
Work closely with Planning, Operations, and other leaders to align sales with production capacity and lead times
Make make/buy and outsource decisions in partnership with Operations
Closely develop pricing strategies with management around organizational value alongside market conditions
Co-develop annual sales budgets, forecasts, and departmental budgets with leadership
Track performance against goals and adjust strategies to meet company revenue and margin objectives
Prepare reports and analysis using Excel and ERP (Fulcrum)
Phase 2: Build and manage an Outside Sales team, adding hunter mentality, proactively seeking target customers and markets
Qualification
Required
7–10 years in sales management, estimating, or project management within metal fabrication, sheet metal, custom fabrication, or closely analogous discrete manufacturing industry
Direct experience leading teams of 8–12+ employees across inside sales, quoting, or project management
Proven ability to handle complex quoting and pricing of multi-step fabricated products
Advanced proficiency in Excel for reporting, quoting, and cost analysis
ERP experience (Fulcrum preferred; others acceptable)
Ability to read and interpret engineering drawings (SolidWorks/AutoCAD viewers, Bluebeam, or similar)
Strong financial literacy with proven ability to explain P&L impacts of pricing decisions
Proven ability to coach and hold teams accountable
Strong verbal and written communication skills across multiple levels (shop floor to executives)
Culture fit: hungry, humble, smart; embraces flexibility and collaboration
Preferred
Bachelor's degree preferred (Engineering, Industrial, or Business). Equivalent work experience acceptable
Industrial/Continuous Improvement/Engineering background a plus
Benefits
Medical, Dental, & Vision Insurance
Health Savings Account
Life & Disability Insurance
Employee Assistance Program
Bonus Incentive Program
Community Service Day
Team Events & Activities
Awesome Company Culture