At Home Care Hospice · 1 month ago
Strategic Account Executive / Senior Living
United States
Full-time
Remote
Senior Level
5+ years expAt Home Care Hospice is part of PharMerica, a full-service pharmacy solution focused on long-term care and senior living clients. The Strategic Account Executive will manage relationships with external customers to drive retention and growth within a large book of business for Senior Living accounts.
Health CareWellness
Responsibilities
Drives retention and growth of a large book of business across a given team
Increases adoption rates through corporate initiatives and partnering with Account Management
Manages C-Suite Relationships and creates internal Pharmerica/ValueMed corporate sponsors with clinical, billing/finance, operations, IT, marketing, etc
Engages with the C-Suite, Regional or Facility leadership to discuss Monthly/Quarterly Business Reviews and Pharmacy Optimization Services
Deploys PharMerica’s advanced, consultative, and strategic approach to account management including the successful implementation and promotion of various corporate initiatives
Oversees and collaborates with Implementation and Account Management for on-boarding new business for Strategic Accounts
Oversees client issue escalation process and collaborates with key internal partners, elevating high level issues through the organization for complete resolution
Reviews Business Plan for all Strategic Accounts monthly with SVP of Senior Living
Works with other company disciplines to assure that corporate standards are achieved
Attends client and PharMerica corporate/networking events and conferences
Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards
Qualification
Required
Bachelor's degree required
Minimum 5 years of previous experience in customer service or client support role
Previous experience with team management in a healthcare setting or other business-to-business setting
Experience working with corporate clients/C-suite
Ability to present to all levels of management
Excellent time-management skills
Basic computer skills
Advanced Microsoft Office proficiency
Outstanding problem-solving skills
Experience in root cause analysis
Able to collaborate cross-functionally
Experience working within a team
Excellent presentation skills
Previous experience in a project management and client-facing customer service role
Strong background in administrative management with the ability to manage multiple priorities and deadlines at once
Preferred
Pharmacy industry experience is a plus
Strong experience in business would be highly advantageous
Benefits
DailyPay
Flexible schedules
Competitive pay
Shift differential
Health, dental, vision and life insurance benefits
Company paid STD and LTD
Tuition Assistance
Employee Discount Program
401k
Paid Time-off
Tuition reimbursement
Non-retail/Closed-door environment
Annual Incentive Bonus
Company
At Home Care Hospice
AT Home Care is owned and operated by caring individuals with over 40 years of Health Care and Clinical expertise, and is the largest independent home health care agency in Virginia.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase