Industrial Electric Mfg. (IEM) · 2 weeks ago
Sr. Program Manager – Engineering Quality & Reporting Systems
United States
Full-time
Remote
Mid, Senior Level
$125K/yr - $189K/yr
7+ years expIndustrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. The Program Manager – Engineering Quality and Reporting Systems will lead the development and continuous improvement of engineering measurement systems, coordinating between Engineering, Quality, Manufacturing, and Supply Chain to enhance product quality and delivery metrics.
AutomotiveElectronicsLogisticsManufacturing
Responsibilities
Engineering Quality Program Leadership
Develop and execute the engineering quality metrics program across all product lines (e.g., switchboards, MV MetalClad Switchgear, control panels, Power Distribution Units)
Standardize processes for capturing and reporting engineering and product quality data across design and production sites
Manage cross-functional initiatives to reduce quality issues and improve product reliability
Quality Metrics Development & Reporting
Define, establish data sources for, track, and maintain KPIs such as:
Design defect density and engineering change order (ECO) rework rate
Field failure rate (MTBF / MTTR) and warranty claim trends as a result of design issues
First-pass yield (FPY) and end-of-line test performance
Corrective and preventive action (CAPA) closure time
Supplier quality performance for critical electrical components
Partner with Data & Analytics team to develop automated dashboards and reports (e.g., Tableau) for leadership visibility to drive better business decisions
Serve as the product owner for engineering data products
Support data quality, governance, and documentation for engineering metrics
Root Cause Analysis & Continuous Improvement
Drive structured problem-solving (8D, A3, DMAIC) for design quality issues
Collaborate with electrical, mechanical, and process engineering teams as well as with manufacturing and field service teams to identify recurring issues and implement design-for-quality (DFQ) principles
Work with Quality Team to coordinate reliability and validation testing to verify corrective actions and ensure long-term durability
Standards, Compliance, and Auditing
Ensure engineering processes align with industry standards and certifications such as UL, IEEE, ISO 9001, and ANSI requirements
Support internal and external quality audits; maintain documentation required for compliance and product certification
Support Quality Department in making control plans related to engineering and design deliverables
Define Design Failure Mode and Effect Analysis (DFMEA) to identify risk and help engineers to understand and mitigate risk in the design phase
Cross-Functional Collaboration
Partner with:
Engineering – to design and validate for manufacturability and serviceability
Manufacturing – to ensure feedback loops from production quality metrics to design teams and to help produce consistent data inputs where they do not exist
Field Service & Warranty – to integrate customer feedback into continuous improvement cycle and to drive factor escapes toward zero
Change Management & Training
Champion Engineering Quality Review Board, holding regular meetings with engineering and external stakeholders where we present and review KPI’s
Lead cultural adoption of data-driven decision-making and proactive quality management within engineering
Conduct training for engineers and technicians on metrics interpretation, root cause tools, and reliability engineering concepts
Qualification
Required
Bachelor's degree in Electrical, Mechanical, or Industrial Engineering
7+ years in engineering, manufacturing, or quality leadership roles in power distribution equipment, electrical assemblies, or industrial systems manufacturing
Demonstrated success implementing engineering quality systems or performance dashboards
Familiarity with power distribution components (switchgear, MCCs, breakers, relays, busbars, etc.)
Proficiency in data visualization (Power BI, Tableau) and statistical tools (Minitab, JMP)
Able to handle a Chaotic and fast paced working environment and to drive transformative organizational change
Understanding of reliability analysis, DFMEA, PFMEA, and SPC
Excellent communication and stakeholder management skills across technical and executive levels
Ability to influence cross-functional teams and manage complex, multi-site improvement programs
Preferred
Master's degree in Electrical, Mechanical, or Industrial Engineering
Benefits
Comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success
Company
Industrial Electric Mfg. (IEM)
Industrial Electric Mfg. is an electronic manufacturing company that provides electrical distribution equipment.
1001-5000 employees
H1B Sponsorship
Industrial Electric Mfg. (IEM) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (7)
2023 (2)
2022 (1)
2021 (3)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Clayton Such
Chief Executive Officer
Warren (Jay) Potter
Interim Chief Financial Officer
Company data provided by crunchbase