National Parks Conservation Association · 2 weeks ago
Data Operations Manager
United States
Full-time
Onsite
Mid, Senior Level
$65K/yr - $82K/yr
4+ years expThe National Parks Conservation Association is dedicated to protecting and enhancing America's National Park System. The Data Operations Manager will provide technical leadership in data management and analytics to support fundraising goals, transforming data into strategic insights while ensuring data quality.
Non ProfitWildlife Conservation
Responsibilities
Collaborate with Associate Director, Data Management & Analytics and other members of the Development Operations team to design, test, and build systems, processes, and reporting
Design and implement data quality frameworks and monitoring systems
Create and maintain automated reporting solutions for fundraising metrics and KPIs
Build and maintain data pipelines for regular reporting needs
Conduct complex data analysis to identify fundraising trends and opportunities
Locate, define, and recommend new process improvement opportunities to increase data consistency, accuracy, and usefulness of data inflows
Assist in managing various data hygiene efforts and quality control of data deliverables
Perform data uploads to CRM, including monthly data updates
Act as a data champion within the department to encourage data-driven decision making and establish best practices
Evaluate and optimize current data workflows for maximum efficiency
Implement data validation rules and automated quality checks
Design and maintain data dashboards using Tableau
Manage configurations and customizations in CRM
Collaborate with vendors on technical solutions and integrations
Support system upgrade projects and new tool implementations, occasionally taking the lead when required. Monitor system performance and recommend improvements
Identify, evaluate, and implement opportunities to automate repetitive data tasks
Document data workflows, definitions, and relationships
Create and maintain technical documentation for all data processes
Develop and maintain data standards and best practices
Train staff on data tools and systems
Create user guides for reporting tools and dashboards
Independently gather information from subject matter experts to develop documentation
Maintain and update Standard Operating Procedure (SOP) documents
Qualification
Required
4-5 years of relevant experience in data management and business analysis
Bachelor's degree or equivalent combination of education and experience
Familiarity with Snowflake or similar cloud data warehouses OR demonstrated ability to quickly learn complex data platforms
Experience with SQL and/or Python
Experience with Tableau or equivalent software
Strong analytical and problem-solving skills
Enthusiasm for learning emerging technologies. Comfort with technological change and ability to pivot strategies as tools evolve
Proficiency with Excel and data analysis
Exceptional attention to detail and commitment to data accuracy, even in repetitive tasks
Ability to organize, analyze, and synthesize large amounts of information
Ability to work independently in a remote environment with minimal supervision while maintaining accountability to deadlines and quality standards
Strong written and oral communication skills
Demonstrated initiative, creativity, and interpersonal skills
Ability to work with sensitive data and maintain confidentiality
Preferred
Experience with other programming languages (R, JavaScript, etc.)
Background in data quality management and data governance
Experience with CRM systems (Salesforce, Raiser's Edge, etc.)
Experience with fundraising software like Engaging Networks or Classy
Knowledge of ETL processes and data integration concepts
Benefits
Four-day, 32-hour work week
Paid vacation leave
Paid sick leave
Paid holidays
Health insurance
Flexible spending account
Dental insurance
Life insurance
Vision insurance
Retirement benefits
Short- and long-term disability
Paid sabbaticals for staff after seven years of service
Company
National Parks Conservation Association
The only independent, membership organization devoted exclusively to advocacy on behalf of the National Parks System.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Robin Martin McKenna
Chief Operating Officer
Alana Garibaldi
Manager, Corporate Partnerships & Cause Marketing
Recent News
New Orleans CityBusiness
2025-10-10
2025-10-03
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