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Flood and Peterson · 2 weeks ago

Employee Benefits Senior Account Manager - Metro Denver

Englewood, CO

Full-time

Onsite

Mid, Senior Level

$75K/yr - $85K/yr

4+ years exp

Flood and Peterson is seeking an Employee Benefits Senior Account Manager to collaborate closely with Employee Benefits Advisors and Consultants. The role involves managing client relationships, providing strategic support, and ensuring seamless execution of service needs while staying informed on industry trends.

Financial ServicesInsurance

Responsibilities

Client Relationship Management: Serve as the primary point of contact for benefit program changes and inquiries; oversee account servicing related to marketing, claims, and administration; and maintain strong client relationships to ensure retention

Open Enrollment Coordination: Schedule, plan, and lead client open enrollment meetings; request carrier materials; and prepare and distribute handouts to deliver a smooth enrollment experience

Market Insight & Industry Knowledge: Stay informed on market trends, carrier offerings, and industry developments to provide clients with accurate, timely guidance and strategic recommendations

Marketing & Renewal Support: Collect client renewal data, attend pre-renewal meetings as needed, obtain quotes, prepare proposals, and assist with presentations; collaborate with consultants to issue binding instructions and support new and renewal business strategies

Data Integrity & Compliance: Ensure accuracy of policy data within agency management systems to maintain compliance and operational efficiency

Issue Resolution & Billing: Address implementation and eligibility issues promptly; assist with client billing audits to ensure accuracy and client satisfaction

Material Development & Reporting: Create open enrollment summaries, carrier information, stewardship reports, and other client-requested materials to support engagement and transparency

Qualification

Employee Benefits ManagementClaims ManagementRegulatory ComplianceClient Relationship ManagementAnalytical SkillsMarket InsightClient AdvocacyAttention to DetailCommunication SkillsTeam Collaboration

Required

Associate degree (A. A.) or equivalent from two-year college or technical school; or four to six years related experience and/or training; or equivalent combination of education and experience

Demonstrated expertise in supporting and servicing all aspects of self-funded health plans, including captive arrangements and/or consortium programs

Current or obtain Colorado Life & Health Insurance License within 2 months of hire date

Actively pursue industry designations as required to perform the duties of the position

Requires a valid Colorado driver's license and an acceptable MVR

Experience handling insurance claims and using systems like AMS 360 and ImageRight

Ability to build strong relationships and guide clients through the claims process

Skilled at analyzing loss data and creating clear, actionable reports

Strong attention to detail and knowledge of insurance regulations

Benefits

Growth Opportunities: Access to professional development and certifications

Supportive Culture: Be part of a team that values collaboration, integrity, and continuous learning.

Flexible Work Options: Upon completion of training enjoy a customizable schedule that can include up to two days remote, alternating 5-day & 4.5-day work weeks, and flexibility in start and end times.

Comprehensive Benefits: Enjoy a competitive salary, healthcare options, retirement plans, and more.

Medical, Dental, Vision, and Life insurance

Paid time off

Paid holidays

Paid Volunteer Time Off

401k plan, which includes both safe harbor and discretionary matching