Seneca Gaming Corporation · 2 weeks ago
Project Management Office (PMO) Director
Niagara Falls, NY
Full-time
Hybrid
Director/Executive
10+ years expSeneca Gaming Corporation is seeking a Director of the Project Management Office (PMO) to oversee the planning, implementation, and execution of business projects. The role requires strong leadership and communication skills to manage project teams, vendor relationships, and ensure projects meet business objectives within budget and deadlines.
Gambling & Casinos
Responsibilities
Directs, coordinates, and executes the project management function which executes business projects to meet the needs of the Seneca Gaming Corporation
The Director of the Project Management Office (PMO) is responsible to direct the planning, implementation, and execution of new business projects according to strict deadlines and within budget
This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects according to the plan
The Director must have sufficient business acumen and technical design skills to translate business requirements into technology solutions
Working in concert with business and IT management, they must have strong communications, management, and negotiation skills to define requirements and service expectations while negotiating with potential system vendors
The Director will define the project objectives, develop timelines, define project team members, and oversee quality control throughout project life cycles
In conjunction with the CIO, the Director of the PMO will manage an IT steering committee comprised of senior business executives who will prioritize, approve, and track critical projects
IT Vision and Strategy: The Director of the PMO, in concert with other Senior IT Leaders, will assist in the development and execution of short and long-term business strategies to leverage leading practices across all lines of business – casino, hotel, food & beverage, retail, and back-of-house
They will work with Senior Business Leaders throughout the organization to gain a full understanding of long- and short-term business objectives
Balance individual property needs with benefits gained from standardized systems in a multi property environment
Project and Portfolio Management: Provide effective management to the company’s portfolio of projects
Institute and enforce appropriate information technology policies, procedures, Project Management Methodology (PMM), development standards, and methodologies
Lead quarterly IT Steering Committee meetings – presenting budgets, key initiative statuses, new project requests, etc
Vendor Management: Develop strategic relationships with vendors to recognize and to implement efficiencies that best meet needs
Create effective partnerships and negotiate advantageous agreements with service providers and hardware/software vendors
Develops Requests for Proposals (RFP) in conjunction with purchasing department for external services
Works with procurement to ensure all business requirements are included in RFP, to include operational support and maintenance concerns
Assist, review, and provide counsel for vendor contracts to ensure contracts are as agreed during vendor demos and negotiations
Direct, , manage, and supervise junior project managers
Coordinate resources with other SGC departments and regularly communicate project status updates
Develop, train and mentor enrolled Seneca Nation members for future management and leadership positions within the company
Directly lead the Project Management Office
Allocate resources effectively, including personnel, budgets, and technologies
Demonstrate leadership in IT and working with IT and business to prioritize and manage changing priorities with work requests/projects
Proficient at working with business clients to influence/recommend/design/define/document business requirements and processes
Defines requirements and plans project lifecycle deployment in conjunction with project sponsor, including outlining scope, goals, deliverables, required resources, budget, communication plan and timing
Creates strategies for risk mitigation and contingency planning
Proactively leads and oversees project team and manages conflicts within group
Identifies and manages project dependencies and critical path
Plans and schedules project timelines and milestones using appropriate tools
Tracks project milestones and deliverables
Develops and delivers progress reports, proposals, requirements documentation and presentations
Generate and distribute regular project status reports to relevant stakeholders
Proactively manages changes in project scope, identifies potential crises, and devises contingency plans
Defines project success criteria and disseminates them to involved parties throughout the project life cycle
Is accountable for project results along with project sponsor
Performs team assessments and evaluations
Efficiently identifies and solves project issues
Demonstrates leadership to define requirements for project risk
Designs and maintains technical and project documentation
Strong organizational, presentation, and customer service skills
Determines how results will be measured and completes a lesson learned evaluation to determine how well results were achieved offering recommendations for continuous improvement
Ensures all project documents are safely archived following project completion
Maintains a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy
Understands and complies with all company and departmental policies and procedures at all times
Provides exceptional customer service to all customers and communicate in a pleasant, friendly and professional manner at all times
Maintain a professional work environment with supervisors, managers and staff
Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies
Must complete all required SGC Training programs within nine (9) months from commencement of employment
Attends all necessary meetings
Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed
Qualification
Required
Must be 18 years of age or older upon employment
High School diploma or equivalent required
PMP (Project Management Professional) Certification
Bachelor's Degree or higher in Information Technology or equivalent experience in field of project management
Minimum ten (10) years of IT project management experience, coordinating and supporting IT business processes
Minimum five (5) years managerial/supervisory experience
Proven experience in project conceptualization, strategic planning, and high-impact execution
Strong knowledge of Agile and Waterfall methodologies and ability to adapt project execution approaches based on project scope
Experience managing a team of at least two professionals
Expertise with project management tools and/or software packages
Requires scheduling and budgeting experience
Demonstrated leadership managing people
Ability to rapidly adapt and respond to changes in environment and priorities
Excellent written and verbal communication skills; interpersonal and collaborative skills; strategic, problem solving and analytical skills
Must be a critical thinker with strong problem-solving skills
Ability to lead and motivate project teams to achieve desired goals and outcomes
Proficient with personal computers; experience with productivity software, such as Windows, Microsoft Office software, and Project Management Software Packages: Monday.com, MS Project, etc
Experience with consulting contract and vendor negotiations
High level of personal integrity, and the ability to professionally handle confidential matters and exude the appropriate level of judgment and maturity
High degree of initiative, dependability and ability to work with little supervision
Must possess excellent communication skills: listening, writing, speaking, and interpersonal skills
Must have the ability to speak effectively to the public, employees, customers and vendors
Must have the ability to deal effectively and interact well with the customers, vendors and employees
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
Must have the ability to elicit cooperation from senior management and other departments
Preferred
Minimum five (5) years in Gaming, Hospitality, Casino/Resort or similar experience preferred
Company
Seneca Gaming Corporation
Since opening Seneca Niagara Casino in 2002, Seneca Gaming Corporation has grown into one of the largest private sector employers in Western New York, with 4,000 employees at its three locations.
1001-5000 employees
H1B Sponsorship
Seneca Gaming Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Rod Centers
Chief Operating Officer
Melissa Free
SVP Chief Marketing Officer
Company data provided by crunchbase