Bass Pro Shops · 1 week ago
Used Firearms Team Lead
West Chester, OH
Full-time
Onsite
Entry, Mid Level
2+ years expBass Pro Shops is a leading retailer in outdoor gear and apparel, and they are seeking a Used Firearms Team Lead to oversee daily operations of the used firearms business. This role involves managing inventory, ensuring compliance with regulations, and providing excellent customer service while meeting sales goals.
E-CommerceHuntingRetail
Responsibilities
The Team Lead operates a business within a business
Their responsibilities are, but not limited to, the daily operations of the used firearms business
This includes three phases of business: buying, selling, and firearms customer service
This position initiates all 4473 forms with customers and is responsible for conducting the final check of applicable company, state, and federal forms prior to a firearm being transferred to the customer
The Team Lead focuses on creating a fair-trade environment focusing on a customer-satisfaction selling culture
Thus, reaching monthly sales goals in order to achieve maximum profit through buying, selling, and trading pre-owned firearms
Evaluates and appraises used firearms exhibiting knowledge of fair market values, professional negotiation skills, research, and a high degree of firearms identification knowledge
The Team Leader is in control of used firearm inventory and must obtain the highest % margin based on negotiated acquisition
Initiates all 4473 forms with customers and is responsible for conducting the final check of applicable company, state, and federal forms prior to a firearm being transferred to the customer
Maintains inventory through daily buying and cultivating leads for potential buying of gun collections outside of the store, along with awareness of local auctions, estate sales, and any other avenue of supply
Complies with all Local, State, and Federal firearms regulations as an employee of an ATF FFL licensed dealer
Conducts monthly ATF compliance audits and company required audits
Merchandises used firearms and is proactive in the arrangement of merchandise
Partners with Internet Specialist recommending to post those firearms that will achieve the highest potential margin and sell quickly
Interacts and communicates with Regional Gun Library Managers and the corporate used firearm merchandising team
Train and educate Outfitters on acquiring and disposing of used firearms, current sales trends, policy and procedure updates and changes, negotiation skills, providing resources to properly identify used firearm values, and other educational aspects of the used firearm business
Participate in ongoing training including, but not limited to firearms and shooting product information, diverse shooting discipline awareness, systems training, compliance related training, and selling skills / techniques
Provide highest quality customer service on the sales floor and assisting with customer phone calls, when developing relationships with customers in answering questions about their firearm, quoting a price for their firearm or a retail price of firearms and when responding and handling customer issues by using good judgment and logic in solving problems and making decisions within the job scope
ALL OTHER DUTIES AS ASSIGNED
Qualification
Required
High School Diploma or equivalent experience
2-4 years experience
Must be 21 years of age
Safely handle firearms
Knowledge of purchasing firearms by either working in the firearms industry or collecting firearms
Good understanding of retail and a knowledge of computers
Background in current firearms models
Able to appraise and know the marketable value of used firearms
Must have a great work ethic and ability to multi task
Local travel to purchase used firearms out of store
Constantly stand and/or walk during shift
Constantly communicate with others to exchange information
Constantly repeat motions that may include the wrists, hands and/or fingers
Constantly assess the accuracy, neatness, and thoroughness of the work assigned
Light work that includes constantly lifting and moving objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)
Occasionally ascend or descend ladders, stairs, step stools, etc
Occasionally operate machinery and/or power tools
Occasionally work in noisy environments
Benefits
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Medical
Dental
Vision
Health Savings Account
Flexible Spending Account
Voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Paid sick time
Bass Pro Cares Fund
And more!
Company
Bass Pro Shops
Your Adventure Starts Here! Find gear for Fishing, Boating, Hunting, Camping, and much more at Bass Pro Shops. It is a sub-organization of Great American Outdoors Group.
10001+ employees
H1B Sponsorship
Bass Pro Shops has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (15)
2024 (9)
2023 (15)
2022 (14)
2021 (5)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
unknown2015-02-10Series Unknown
Leadership Team
Gary Wissig
Sr. Director, Revenue & Business Intelligence
Recent News
Sports Business Journal
2026-01-11
Duluth News Tribune
2026-01-07
Company data provided by crunchbase