Community Engagement Officer (Community Service Officer) jobs in United States
cer-icon
Apply on Employer Site
company-logo

NEOGOV · 1 month ago

Community Engagement Officer (Community Service Officer)

NEOGOV is seeking a Community Engagement Officer for the Des Moines Police Department. This role focuses on strengthening connections between the department and the community through outreach, communication, and collaborative problem-solving.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Help plan and support public-safety education efforts
Attend community events and meetings
Share information about department programs
Serve as a resource for residents and partner organizations
Improve two-way communication
Increase public awareness of available services
Support positive relationships across the diverse communities of Des Moines

Qualification

Community service experienceSocial media proficiencyCultural competency trainingCrisis intervention trainingBilingual skillsCommunity resourcesCommunication skillsProblem-solving skillsFlexibility

Required

High School diploma or GED
Two (2) years of experience in community service, outreach, or social-service-related work
Ability to use social media for outreach and communication
Valid Washington State Driver's License with a good driving record
Ability to work a flexible schedule (evenings, weekends, holidays, and special events)
Must be available to work a flexible schedule, including evenings, weekends, holidays, and special events as required
Ability and willingness to wear a department-approved uniform
Must successfully complete the department's prescribed training program and any required in-service training as directed by the Chief of Police
Successful completion of a criminal history and background check, psychological assessment, and/or polygraph examination, or other testing deemed appropriate to carry out the responsibilities of the position
Ability to obtain and maintain certification in ACCESS (A Central Computerized Enforcement Service System)
Because of the known effects of tobacco use, the City of Des Moines does not hire applicants who use tobacco products

Preferred

Bachelor's degree in communications, social work, or a related field
Experience in community relations, crime prevention, or public outreach
Training in cultural competency, crisis intervention, and de-escalation
Bilingual or multilingual skills
Knowledge of Des Moines-area community resources, social services, and cultural organizations

Benefits

Washington State retirement
A Social Security replacement plan
Medical
Dental
Vision
Life insurance
Long term disability insurance
11 Paid Holidays
Paid Vacation
Sick Leave

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

leader-logo
Shane Evangelist
CEO
linkedin
leader-logo
Brandon McDonald
Head Of Marketing
linkedin
Company data provided by crunchbase